
As embarrassing as it is to admit, I forgot I had registered my account to an email I don't check often. I've been sitting here all night wondering about my beta invite, when it was my own goof!Greetings,
We've been investigating the issue throughout the day, so I apologize for the delay in getting a response for you.
There are a few things I'd like you to confirm (even though some are obvious) just to be sure:The email is being sent from noreply@xmail.square-enix.com if you can search for that in your email as well.
- Check your email spam filter to ensure it wasn't caught there
- Confirm that the email address registered on your Square Enix account "E-mail address 1" is up to date as this is where we delivered the notification. If this is out of date, you will need to contact the Support Center.
If you were unable to locate the email, we request that you contact the Support Center so that they can assist you personally. I'm extremely sorry that this may impact your ability to play during this weekend's test and we're continuing to investigate the issue and will report back as soon as we have more details to share.
Thanks for the reminder, Bayohne!
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