Community team! Help! No Beta Emails?

[Shauneh]

They said they were on top of it. Geez, lol.

Computers are as fallible as man, even more so in some cases. Some error must have happened. They're doing their damndest to fix it. Just relax and exercise a little patience.

Actually maybe you should read before posting.

We haven't found any hard evidence as to why users did not receive their codes in the first place as our system shows them as sent out properly.

According to the community rep, their systems showed emails "Sent out properly." In other words we should have received them, yet we haven't... (somehow that doesn't make sense to me)
Seems like a point of blame at us, saying we did get them, and did not check our "junk mail" or "Filters" Yet I have received alpha emails, phase emails(schedules), and noreply@xmail.square-enix.com on the safe list. How can they not have issues, if people didn't receive emails? Hrrrmmmmmmmm.

P.S. Ticket sent since last Wednesday(through chat "escalated") no response yet awaiting the great supports assistance! They are great right? since most of you are backing them up for failing.