Community team! Help! No Beta Emails?

[azethoth]

Did perhaps mean that you had access to the earlier 2.0 Beta phases? If so, you don't need a code for the 3rd phase, even though the mail from a few weeks ago mentioned that the code would be sent soon. You should have access to the Beta forum and if you log in with your SE account within the laucher from the client you've downloaded there, a message should appear that "your code has been registered" (without having to enter one).

Indeed I meant 2.0. I was already in beta and I don't need another code. I posted that in case I was supposed to receive a code for being from 1.0 even though I was already in Alpha/beta for 2.0. They did send me a beta 2 code even though I already had access at that time from being in alpha for some reason too. If there truly is an issue than often times more information is beneficial.
I will admit I did not explain that well originally.

[Bazi]

I have access to the Beta but I want to play it on the PS3 instead, is there any way to download it on my system?

[Rockababy]

I have access to the Beta but I want to play it on the PS3 instead, is there any way to download it on my system?

You would have had to sign up to join the PS3 beta as opposed to pc. You can still try maybe they'll send keys for more of phase 3 or beta 4?

[hideka]

It looks like the common denominator is hotmail. i myself am a hotmail user and my primary SEM email is a hotmail account. its possible that you guys spelled hotmail wrong in your distribution program lol if this many hotmail users didnt receive invites to their hotmail accounts.>_>!

[Gucci_Charms]

It looks like the common denominator is hotmail. i myself am a hotmail user and my primary SEM email is a hotmail account. its possible that you guys spelled hotmail wrong in your distribution program lol if this many hotmail users didnt receive invites to their hotmail accounts.>_>!

If that is true, then that would suck for whomever did that error at SE.

In regards to a resolution though, I have not yet received a response to my support ticket since last Friday.

Truly a poor customer service centre at SE. I hope they don't mess up their distribution orders for anyone who preordered FFXIV ARR from their SE store website. That would just anger any 1.0 player even further.

[Solace]

It looks like the common denominator is hotmail. i myself am a hotmail user and my primary SEM email is a hotmail account. its possible that you guys spelled hotmail wrong in your distribution program lol if this many hotmail users didnt receive invites to their hotmail accounts.>_>!

Hotmail is notorious for considering things spam, that are not. It does it to me ll the time.
I changed my primary email to Gmail and never had the problem again.
It's hotmail, I am almost 100% certain of it.
Never using hotmail again..

I just hope they get this fixed before the next weekend or I will not be happy at all..

[Mjollnir]

My business sends e-mails out to attendees of our events who have requested further communication. Hotmail accounts don't receive them; we always have to call the attendees for alternate e-mail accounts.

Sounds like something similar may be happening here; perhaps Hotmail servers have specific incoming addresses blocked (in these cases erroneously).

[Gucci_Charms]

I hope this doesn't affect anyone using a hotmail account and who pre-ordered from SE store for FFXIV: ARR. Because if this Hotmail issue is the cause, then that might mean hotmail account holders may not receive their pre-order bonus item and early-access codes

[Solace]

I hope this doesn't affect anyone using a hotmail account and who pre-ordered from SE store for FFXIV: ARR. Because if this Hotmail issue is the cause, then that might mean hotmail account holders may not receive their pre-order bonus item and early-access codes

They should rename hotmail to hotfail..

[Gucci_Charms]

Anyone get lucky from their email support today?

@ Solace

I tried to get the live chat support option from that link you gave me. However, no live chat support option was shown