Community team! Help! No Beta Emails?

[jesseleewelch]

So, there is no issue with the servers or anything... they just forgot to send out beta keys to a large number of people? I'm not sure I understand what to make of all this.

[Yves]

Well, to the point of sounding sour about the whole ordeal, SE certainly has my primary email address and has no problem spamming my inbox with updates about ARR but of course they have trouble delivering a promised service. I'm not coming from the point of common entitlement but rather that of "SE has said they would deliver on this and they didn't." Kind of frustrating for someone who bought the CE on launch and played until the last day...

[MisterRyu]

I'm a little disappointed. I have beta 3 access on pc (at least i think i do..) but i never received a ps3 beta key or any email for access to the ps3 beta test. were these not sent out yet? would love to know.. I even have a FF13 code , and was told that i would get priority for ps3 testing X_x.

Really would love to test out how the game plays on the ps3 version; since if i like it i was going to pick up the CE ps3 version :|

[Maiverick]

Yo this guy @MasterRyu has a beta code for pc but he's disappointed he doesn't have one for ps3 when a crap load of us 1.0 players still got nothing....this guy....this freakin guy up here unbelievable :P

[MisterRyu]

Yo this guy @MasterRyu has a beta code for pc but he's disappointed he doesn't have one for ps3 when a crap load of us 1.0 players still got nothing....this guy....this freakin guy up here unbelievable :P

Just wanna add that, i never got another beta code, but i was in phase 1 (so i just tried logging in and i think* i'm in the beta) at least, if this stupid updater would work. There are a ton of people being locked out of the game on ps3/pc even if you do have a code because their updater is failing to work for the last 48 hours....

sigh; extremely frustrating, Thanks for the awesome weekend 14 team :/

[Maiaral]

Been a 1.0 player, haven't recieved a code either, my girlfriend didnt recieve one either also 1.0, both CE editions.

I sent an email to SE
Contact Time : 15/06/2013 09:49 CEST
So thats about 8,5 hours ago.

I was wondering how long your tickets where in queue, especially from the EU region.

Hope this gets resolved soon and everyone can atleast play a day.

[Eirwen]

Been a 1.0 player, haven't recieved a code either, my girlfriend didnt recieve one either also 1.0, both CE editions.

I sent an email to SE
Contact Time : 15/06/2013 09:49 CEST
So thats about 8,5 hours ago.

I was wondering how long your tickets where in queue, especially from the EU region.

Hope this gets resolved soon and everyone can atleast play a day.

My ticket was in queue for about 18 hours. Most of those hours I was asleep here in the EU region.

[Solace]

Agreed, slap in the face.
But don't tell the fanboys that.
They are all up in arms, about how we should be happy about getting screwed..

I paid to play 1.0.
Same email since FFXI.
I get SE spam all the time and their email is listed as "safe" by me..
Ball officially dropped imo..

[Paragons]

*Day 2 now...

Just activate 1.0 accounts so we can log in. They obviously are being acknowledged by the system because signing into the Beta site gives an account was canceled message. Why is this so hard.
The new Dev team is great but same old blundering NA SE CS.
This is troubling because most the company's that are serious now in the MMO's have learned one thing for sure, being in touch and current with the player base. This is obviously the same old 2002+ SE NA that XI players have reluctantly had to deal with forever.

We get that you are more interested in those potential customers; you already have and spent our money.
But the least you could do with the 1.0 people is keep them updated throughout the day.
You don't think thats fair to ask for?
It shows you care... Instead you want us to wait in 45min-1hr phone calls that get disconnected 1/2 way in...
I mean common; most these people still have the bad taste in their mouths, what gives?

Ill tell you what gives, they have so many people bottle necking Q that it was causing server issues. And all those players are PS3, and new players to the game period who all got access over us... They cant just start mass sending us keys when its already overloaded. And this is what I mean by their typical B S. They don't keep us updated because they are drowning in screw ups...

Ps3 players got a Key mishap update but we did not...

You sent us the freaking emails days ahead of Beta... The keys should have been sent then; obviously because well look what happened. Telling us its 2 days in and nothing yet is redundant. They had the time from before and the time between mails; they obviously already had a plan and something went wrong. Just tell us...

Fanbois going to tell us to give it some time; K 24 hours, and now were going on the next 24 hours already, with cryptic and non answers still. Please again stop talking like you have special inside info or telling us to wait because we have waited for years. They are NOT Gating people in, obviously invites went random and over 1.0rs, they did say ALL 1.0 players AND they said in first update, getting all 1.0 ERs in. You have all been wrong; please sit down and shut it. Many of us (not me) have not waited at all; they sent invites and these people say Ok I've heard good things, gonna give it a try and then receive an immediate deja vu Slap to the face...
You sound just like the tards at launch and a month in saying it will all be ok... Its Deja vu all over as far as CS.
Btw another ignorant point coming from you white knights is well we should have gotten Legacy then.
FYI (all the more reason they have a right to rage) subs played months and months into XIV paying.
The Legacy tracking crap only started AFTER the subs restarted. There was even a period where XIV was going to be shut down period. I paid all the money upfront myself in end to get flagged but during one of the problem times caused an issue and I did not receive Legacy; they said they will fix at some point before live (still nothing from them).
So I have already been tolerant. Im just saying people payed more then just box and got screwed. All subs should have had Legacy... But at the moment anyone who originally bought this game is getting the shaft right now over people who have not paid a dime... Most the legacy holders paid 3 months post f2p lol and were only originally subbed the first 1 or 2 months. Like I said SE NA have always been retards. And lost in translation has never been an acceptable excuse.

These guys are tech the first and last line with the costumers. They reset the Dev team and did an overhaul of SE period. Yet apparently we missed a spot. If these guys don't get it together it wont be the release it could be. So input like this is meant in concern not out of pure rage or intolerance. I know a CR or CM takes this personal and it looks like an attack but its aimed at infrastructure not people. CS is their JOB lol... This was not handled right imo, at this point I see it as someone goofed and the dominoes just started falling before ready. Btw PR is part of CS so don't give me some they are not CS crap. Matter of fact only 1.0 people should be posting here at all.

[huggles_xo]

I am also a legacy 1.0 member that has never received an email with a beta code. I have sent two tickets in so far about this but haven't received anything back other than the automatic reply that they got it. This is very frustrating.