Quote Originally Posted by JTSpender View Post
Um, guys. I understand you're disappointed and wanted to play this weekend, but... remember that this is a beta test. Beta, as in "not production quality" and test, as in "the purpose is for them to be able to test the game". It sucks that there was a snafu with the codes getting sent out and that not everyone is able to get on right now, but let's act like adults here. When something blows up like this that affects a ton of people it's going to take a while to get through everyone. No company's customer service department has enough reps to talk to a large percentage of their customers all at once. Part of the point of having a test is to make sure an issue this widespread doesn't actually happen when the game launches.

Just remember, we can't even play our 1.0 characters this weekend, there'll probably be another test soon, and all of this is getting wiped anyway. This is all just minor stuff in the grand scheme of things; the true Demon's Souls starts... err, I mean the real ARR starts in a couple months and it going to be awesome.

It's also a marketing opportunity which they have obviously chosen to release as they have lifted their security measures. Just like by coming onto this beta I wanted to market how awesome this game was to my friends so they would join at release. That said we were also promised access which is still a marketing device and something people may have paid for specifically because of that "promised access".

It may be just a beta and just a testing thing but it's also a direct reflection of their ability to provide the game we have all been waiting for... and the level of customer service that said game deserves.