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  1. #1
    Player
    Yrusama's Avatar
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    PC Legacies Can't Get CE Items?

    Editing the OP]
    Quote Originally Posted by Hvinire
    If you buy the PS3 collector's edition, you'll be able to receive the collector's edition items granted you register the PS3 version to your legacy account. However, if you purchase the Windows collector's edition, it cannot be registered to your account, as your legacy account is considered a pre-existing Windows account.

    Legacy status accounts are still treated the same as standard edition accounts in FFXIV:ARR, so If you have no interest in the physical items that come with the collector's edition, and have no intentions of playing on the PS3, using the digital upgrade will allow you to receive the collector's edition items with your current account.
    According to the above quote:
    - 1.0 players with a Standard Edition Windows code registered to their account will not be able to register any ARR Windows code, Collector's Edition or not.
    - Because the Collector's Edition code is tied to the in-game bonuses, players registered with a Standard Edition 1.0 code will not be able to receive these in-game bonuses.
    - The PS3 Collector's Edition can be registered to any account using a PS3, and will net the player all bonuses. This counts as a registry for both versions.

    Other problems:
    - There was no clear warning on the purchase site about the limitation for PC users. 1.0 players who bought the Windows Collector's Edition and do not regularly check the forums may not be aware of the limitation and find themselves unable to take action by the time they receive their Collector's Edition.

    Player-Side Solutions:
    - 1.0 players who bought the Windows Collector's Edition can cancel their order and purchase the PS3 Collector's Edition. (No, thanks. I'd rather have the Windows CE, and not everyone has a PS3.)
    - Players can opt to pay for the Digital Upgrade, turning their Standard Edition 1.0 account into a Collector's Edition account. (No, thanks. We should not be made to pay extra.)

    Square-Enix-Side Solutions:
    - Separate the primary registration code from the Collector's Edition bonus codes. If it is not possible to do this in the package, a way to redeem this code should be made available (automatic e-mail, support center, etc.)
    - Allow buyers of the Collector's Edition to redeem their registration code on the Digital Upgrade service. (To me this seems like the easiest solution.)

    I myself bought both the CE and the Standard of 1.0 back in 2010, but I forgot which I registered to my account. I'm worried that I registered the Standard Edition, and there is no way to check on the Account Management page. My plan is to call Square-Enix tomorrow and ask if I can cross-check my registration codes. This, however, is more specific to my situation and doesn't solve the rest of the problem.

    @Devs: If I made any mistakes in my understanding of the situation, please reply to this thread. This is more than some "will we be allowed to get married or take baths together" type question, because it is a lot of money to lose over a screw-up. Not to mention failure to accurately advertise or warn is a big no-no.

    Update found in Hvinire's latest post:
    Quote Originally Posted by Hvinire
    Anyone who purchased the collector's edition for Version 1.0 will automatically receive the new collector's edition digital items, but how can you tell who bought the collector's edition for Version 1.0?
    There were distinct registration codes for both the standard and collector's edition in Version 1.0. There's no need to worry about trying to confirm it. It's well documented in the Square Enix account system.
    Which is good news for me at least. Unfortunately those of you who for sure don't have the 1.0 CE registered are still out of luck for the Windows CE.
    (10)
    Last edited by Yrusama; 05-30-2013 at 08:42 AM.
    Quote Originally Posted by Rukkirii View Post
    I'll save you Yoshida!

    /casts Raise

  2. #2
    Player
    Kaizlu's Avatar
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    Schneizel Alstreim
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    Correct seems that we're screwed. And to make things better SE didn't make the CE (PC) available outside the NA SE store so I'm out of $82 for the moment (had it been Amazon I would just cancel and pre-order the PS3 version and see how I would go around using a PS3).

    Come on, what's another $20 + the first month (since we'll have to pay as soon as the service starts)?

    We were doing so good.
    (2)

  3. #3
    Player
    Sigmakan's Avatar
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    I actually think his response is worded very poorly. Hes not saying ALL Legacy accounts = Standard Edition accounts. I believe he is trying to say that a Legacy Standard Edition account remains a Standard Edition account. Legacy does not upgrade your account from SE to CE.

    If you have 1.0 CE you will still qualify for the in-game items, even if you are Legacy.

    That's my interpretation of it.

    The people that are getting screwed are the Standard Edition Legacy accounts. If they want both the physical and in-game CE items they have to not only get the physical CE copy, but also the digital upgrade. Pretty silly if you ask me.
    (12)

  4. #4
    Player
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    Quote Originally Posted by Sigmakan View Post
    I actually think his response is worded very poorly. Hes not saying ALL Legacy accounts = Standard Edition accounts. I believe he is trying to say that a Legacy Standard Edition account remains a Standard Edition account. Legacy does not upgrade your account from SE to CE.

    If you have 1.0 CE you will still qualify for the in-game items, even if you are Legacy.

    That's my interpretation of it.

    The people that are getting screwed are the Standard Edition Legacy accounts. If they want both the physical and in-game CE items they have to not only get the physical CE copy, but also the digital upgrade. Pretty silly if you ask me.
    I hope so, because to me it still looks like "If you have a pre-existing Windows account, the Windows CE will net you nothing but physical items." This is an extremely bad move to make without any notice on the purchase page. I may be out $70+.
    (2)
    Quote Originally Posted by Rukkirii View Post
    I'll save you Yoshida!

    /casts Raise

  5. #5
    Player
    Sigmakan's Avatar
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    Quote Originally Posted by Yrusama View Post
    I hope so, because to me it still looks like "If you have a pre-existing Windows account, the Windows CE will net you nothing but physical items." This is an extremely bad move to make without any notice on the purchase page. I may be out $70+.
    Which is true, whether you have 1.0 SE or CE. Difference is, if you have CE you'll already receive the in-game items via mogmail source
    Players who own the FFXIV version 1.0 Collector’s Edition will receive the FFXIV: ARR Collector’s Edition in-game bonus items (Helm of Light, Baby Behemoth Minion, Behemoth Barding, and Coeurl Mount) for free. The in-game bonus items will be delivered via Moogle Letter when FFXIV: ARR launches.
    (1)

  6. #6
    Player
    Yrusama's Avatar
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    Apparently if we have the CE from 1.0, we'll get the ARR bonus items. How do I check if I registered my CE version, because I bought both CE and standard back then to get both the Garlonde Goggles and the Onion Helm.
    (0)
    Quote Originally Posted by Rukkirii View Post
    I'll save you Yoshida!

    /casts Raise

  7. #7
    Player
    Zetsumei_Tsunarashi's Avatar
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    Zetsumei Tsunarashi
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    Quote Originally Posted by Yrusama View Post
    Please clarify this part of your post, as I don't know exactly what you mean by the "digital upgrade."
    The "Digital Upgrade" is basically a code you can purchase which allows you to receive the digital collector's edition items if you did not already purchase the 1.0 collector's edition.
    (4)

  8. #8
    Player
    viion's Avatar
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    Quote Originally Posted by Yrusama View Post
    Apparently if we have the CE from 1.0, we'll get the ARR bonus items. How do I check if I registered my CE version, because I bought both CE and standard back then to get both the Garlonde Goggles and the Onion Helm.
    I am in same boat, i was overjoyed and purchased digital CE, now its a waste!!, so I contacted them to cancel the preorder, but I am worried they wont (always had bad experience with SE support). Ah well.

    The digital upgrade is not out until game launch.
    (0)

  9. #9
    Player
    Sigmakan's Avatar
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    Point is, if someone has a 1.0 SE and wants the in-game AND physical CE items for ARR, they shouldnt have to purchase both the upgrade and the CE. Purchasing the CE should allow any user to receive both in-game and physical items regardless of their 1.0 status.

    Honestly, the best solution right now is to pre-order the PS3 CE if you want to get all the items. Unfortunate for those that dont have a PS3 though.
    (1)
    Last edited by Sigmakan; 05-29-2013 at 09:45 AM.

  10. #10
    Player
    Yrusama's Avatar
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    For those who have the CE registered from 1.0: What does it say in your account management?

    Mine says: FINAL FANTASY XIV - Windows(R)

    Does someone who registered the CE have more than that? Is there a way to look up our registration code to cross-reference what's in the box?
    (0)
    Quote Originally Posted by Rukkirii View Post
    I'll save you Yoshida!

    /casts Raise

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