FINAL FANTASY XIV: A Realm Reborn Purchase Questions

[Rabntah]

Hello I want to preorder a Collector's Edition on Europe to get the bonus items from preorder and the collector's edition items on my actual 1.0 account.

The problem I find is that when I go to your store, https://store.eu.square-enix.com/emea_europe/ I only find PC Download option.

I already have a 1.0 Legacy Account, not collector, and I don't want to preorder a Digital Copy, I want to preorder PS3 Collector's Edition with the artwork, OST, cards and the bonus items to link to my actual PC version cause I won't play on PC.

I want to preorder a PS3 but is not listed on the european store, but it's on JP and NA. Why I can't?

[Mjollnir]

Here's a couple more questions I couldn't find answers to.

I have two friends (a couple) who live together and own a PS3 and a PC. Neither have had any FFXIV 1.0 experience before. They both want to play ARR and be able to play with each other. However, the PC is a laptop and suitable therefore for gaming out and about; the PS3 is plugged in to the TV and will be the preferred way of playing. This means that both of them will want to play on both systems at some point when the other isn't around.

Now with FFXI, you could buy one XBox360 copy and one PC copy, use the codes on separate accounts, but still have both accounts play on both systems (I did this with my g/f of the time back in '06). I'm to understand that this is no longer possible from the responses so far.

Basically my friends here have to buy two copies of the Windows and two copies of the PS3 version. That bites, but I can understand it to a degree - you're paying for the license to play on a given system each time, rather than access to the game. It's a shame you're not keeping the cross-platform model that was present in FFXI, but meh.

Given this scenario, I have two questions that I'd like an answer on.

1) Having bought two copies of the game each, registered to separate PSN/S-E/FFXIV Service Accounts, does applying the codes from both PC and PS3 versions grant 60 days of access without subscription, rather than the 30? This makes the situation £15.38 more attractive for the pair of them, for a start.

2) And this one, I ask for not just them, but myself and all other multi-platform users: When expansions are released, will we be expected to purchase fully both the PS3 and the PC versions, or is the purchase of the basic edition the only 'system unlock' that is required? I understand that you probably haven't looked too much into expansion distribution yet, but what I'm really trying to ascertain is if the 'system unlock' is a one-time only thing, or will rather be keyed to each expansion.

[JillyBean]

2) And this one, I ask for not just them, but myself and all other multi-platform users: When expansions are released, will we be expected to purchase fully both the PS3 and the PC versions, or is the purchase of the basic edition the only 'system unlock' that is required? I understand that you probably haven't looked too much into expansion distribution yet, but what I'm really trying to ascertain is if the 'system unlock' is a one-time only thing, or will rather be keyed to each expansion.

Hmm... I second this question!

I don't really mind paying for both, either way. What did suck (for XI) was only being able to DL one update at a time. Could only be logged in once, so the PS2 took literally hours sometimes, and you could do nothing else while it updated.

[SevariaClarenille]

I apologize in advance if this has already been addressed or answered. I'm really not up to skimming through 15 more pages of mass confusion.

Anyway, I purchased two copies of the Collector's Edition for the PC just after pre-orders were announced. At first, it took a few days for my bank to display a pending transaction. It did eventually, taking out the correct amount. A few days later, the money was back in and the transaction disappeared. I've been letting this go for a couple days now to see if it clears up. I thought it was the traffic/order volume that the SE store was receiving, so I didn't think anything of it. However, it's getting a bit confusing for me as to why my money is in this perpetual limbo. I've tried contacting my bank, but to no avail. I don't want to suddenly miss out on my pre-order, you know?

Anyone else having this problem?

[JillyBean]

Hi. I don't know if I'd call it a problem. I can say that I, too, ordered a PC CE from the SE store. They charged it to my credit card (in full). Within a few days, there was no record of the transaction on my credit card at all. Companies normally don't bill your CC until they ship your product, so this seems normal. To me, the odd part was charging it to begin with.

It's irrelevant but I ended up canceling my order and ordering a PS3 CE from Amazon instead. But I just wanted to let you know that what happened to you also happened to me, and I don't think it's a problem. I think your pre-order is safe. If it makes you feel better you could log into findmyorder.com (if you ordered from SE Store) and checking to make sure it's still there.

[SevariaClarenille]

Thanks. I don't usually pre-order anything unless it's putting money down on an order from Gamestop or something. Hopefully this is the case and I don't miss out on anything. It's still a bit unsettling that the money was taken out at all. It was actually taken out a couple times, then revoked, putting the money back in. I just don't want my bank to flag it and put a ban on my card.

[Luaq]

Nothing would cause a problem if I would upgrade my 1.0 account later and have bought the standard ps3 version to play with the same account PC/PS3, right?

[Kaizlu]

I apologize in advance if this has already been addressed or answered. I'm really not up to skimming through 15 more pages of mass confusion.

Anyway, I purchased two copies of the Collector's Edition for the PC just after pre-orders were announced. At first, it took a few days for my bank to display a pending transaction. It did eventually, taking out the correct amount. A few days later, the money was back in and the transaction disappeared. I've been letting this go for a couple days now to see if it clears up. I thought it was the traffic/order volume that the SE store was receiving, so I didn't think anything of it. However, it's getting a bit confusing for me as to why my money is in this perpetual limbo. I've tried contacting my bank, but to no avail. I don't want to suddenly miss out on my pre-order, you know?

Anyone else having this problem?

I wouldn't worry about it. Stores normally hold the amount requested for a set amount of time or until they give you the physical product. It's just a way of checking you actually have the money to buy the item in question. I would recommend just leaving the amount in your bank account until you get the item, you know - just in case.

[Lucke]

Hi. I don't know if I'd call it a problem. I can say that I, too, ordered a PC CE from the SE store. They charged it to my credit card (in full). Within a few days, there was no record of the transaction on my credit card at all. Companies normally don't bill your CC until they ship your product, so this seems normal. To me, the odd part was charging it to begin with.

It's irrelevant but I ended up canceling my order and ordering a PS3 CE from Amazon instead. But I just wanted to let you know that what happened to you also happened to me, and I don't think it's a problem. I think your pre-order is safe. If it makes you feel better you could log into findmyorder.com (if you ordered from SE Store) and checking to make sure it's still there.

I *THINK* what happened was SE was checking your card to see if you had the funds. When it found out yes, it refunded you the money.

[Hestern_Nestern]

What about my problem? Every time I try to purchase any of the items available for pre-order, it gives me this:

ERROR:

Your data was not saved. Please try again later. We apologize for this inconvenience.

Error Number: SYS_000006

Specifically, I am trying to pre-order both the PC CE and the PS3 standard edition, with intentions of upgrading my current account to CE status once the option is available. I know that must seem rather ridiculous, but I intend to give the extra codes to friends who are willing to play with me :P.