Problem with Willeda NPC

[Kinesh]

Hi there, when i talk with Willelda (i hate this npc) the games get blocked and I just can move the camera or talk in the chat... I tried to go away from the keybord for about 2-3H, but nothing was changed... So I had to loggoff-> login.. Can anyone help me? I need to talk with this npc to unlock the possibility to buy Pikermanship :/
Here i'll post some information about my sistem and pg


Platform:
Windows 7 64-bit

ISP:
Alice Adsl

Internet Connection speed:
54mbps

Date and Time:
it happens a lot of times..also today (i didn't tried for a few days) 06/04/2011 13.50 ca.

Frequency:
I've talked with this npc to get the first and secondo Guild Quest.. Then I had no possibility to talk her again

Character Name:
Kinesh Opeth

Race:
Roegadyn

world:
Bodhum

Class/Skill Rank:
Lancer 37

Physical lvl:
41 ( it happens also at 35-36-37-38 ecc)

Party or Solo:
Solo

NPC Name:
Willelda


Thank you and forget me about my bad english? XD

[Junion]

Hi I have the same exact problem. Anytime i talk to Willelda screen stays fixed on her and no matter what I press it wont stop. Have to crash the game to get out


Platform:
Windows Vista Ultimate 64-bit

ISP:
Qwest

Internet Speed 22MBPS

Date and Time:
All day today 4-6-11

Frequency:
Did my first two guild quests with her then tried today and this kept happening

Character Name
Junion Ito

Race:
Midlander Hyur

World:
Bodhum

Class:
32 Lancer

Physical Level:
31

Party or Solo:
Solo

NPC Name:
Willelda

Thank you

[Jinko]

You can only get the dialogue box up when talking to her as a Lancer.

Still needs to be fixed though.

[Baccanale]

Greetings, Kinesh!
Thank you for filling out the report regarding your trouble with the Willeda NPC. I understand how disruptive this is to your progress, so I have made sure to submit your information to the development team for a thorough investigation. I recommend checking on this thread for any information about the progress of the investigation. Thanks again for your report!

P.S. I appreciate you filling out a report regarding your similar experiences, Junion. Unfortunately, we are only allowed to submit the information submitted by the player that started the thread, which would be Kinesh for this thread. In the future, though, if you would like to submit a report, I recommend starting a thread with the same form filled out, and we will be more than happy to pass along your information to the development team for an investigation. Thanks for your participation!

[Baccanale]

Greetings again, Kinesh!
Thank you for your patience with waiting for a response. After thoroughly investigating your concern, the development team deemed this matter to be more of a technical issue than a bug, so I have made sure to move your thread from "In-Game Bugs" to "Technical Support," so your concern can be properly addressed. Thanks again for your patience!