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  1. #1
    Player

    Join Date
    Mar 2011
    Posts
    52
    this compagny is ....????? for customer service
    Its about my 6th tickets and 4 th resquest on chat support...I never got my beta key code and alllllll my spwan filters were off. I'm not with comcast ( or whatever compagny that does block SE spwan mails)..

    The agent on live support told me twice, as Legacy member, i'll get my code sended as soon as the process of my resquest will be taking in charge.. It's just been about 2 weeks and half.. to just check my request and just SEND a ?????? EMAIL!

    Sorry I'm getting mad about this... Been playing mmo with SE for like 9 years.. I should just get used to..

    I realized that today: I just can't believe im getting twice more emails from blizzard per week (promotion,reactivating,etc) than I'm getting from SE per year and I only played Wow for 1 month in my entire life..

    Sorry poor english skills but French forum is been dead for the last 8++ months

    This compagny should stop to cut in support center jobs, and get a better or bigger (media,promotion, whatever you guys calling this) They really need a real advertising team and to take care of the customers better from what i have been seem in the last decade..

    They are lucky, i never loved Wow and nothing else on the market got my attention,,I got irritated soo many times with SE and they poor service..

    Well maybe that's why they dont want me on beta Forum..lol
    (0)
    Last edited by Tactic; 03-09-2013 at 04:04 PM.

  2. #2
    Player
    Zenaku's Avatar
    Join Date
    Mar 2011
    Location
    FL,Hialeah
    Posts
    5,526
    Character
    Zenaku Yamada
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Tactic View Post
    this compagny is ....????? for customer service
    Its about my 6th tickets and 4 th resquest on chat support...I never got my beta key code and alllllll my spwan filters were off. I'm not with comcast ( or whatever compagny that does block SE spwan mails)..

    The agent on live support told me twice, as Legacy member, i'll get my code sended as soon as the process of my resquest will be taking in charge.. It's just been about 2 weeks and half.. to just check my request and just SEND a ?????? EMAIL!

    Sorry I'm getting mad about this... Been playing mmo with SE for like 9 years.. I should just get used to..

    I realized that today: I just can't believe im getting twice more emails from blizzard per week (promotion,reactivating,etc) than I'm getting from SE per year and I only played Wow for 1 month in my entire life..

    Sorry poor english skills but French forum is been dead for the last 8++ months

    This compagny should stop to cut in support center jobs, and get a better or bigger (media,promotion, whatever you guys calling this) They really need a real advertising team and to take care of the customers better from what i have been seem in the last decade..

    They are lucky, i never loved Wow and nothing else on the market got my attention,,I got irritated soo many times with SE and they poor service..

    Well maybe that's why they dont want me on beta Forum..lol
    Maybe this would stop you from bitching you do understand once you do a ticket. They send you a new code in the order you got the code. So let say 200 people have issue and out of the 200 people you was the 150 person to get the code.

    Which mean you have to wait in line for 149 people to get there code first./

    People should really read the dev post it explain why it taking long.
    (1)
    Tactics Ogre: Let Us Cling Together Autographed By "Akihiko Yoshida Tarot Card Sweepstakes Winner