DEVS! Am I the only one with this issue?

[TRALYNN]

Also, trying to access a "certain" forum will leave me with a message that says "Cannot log on because that service account has been canceled."

Yes, I had this problem. When you log into the final fantasy account management and go into your accounts do you have one for ffxiv that was cancelled? I did and when I reactivated it, my code worked. The one that is cancelled wont say legacy, dont let that confuse you, just reactivate it.

[TrystWildkey]

Also, trying to access a "certain" forum will leave me with a message that says "Cannot log on because that service account has been canceled."

Yes, I had this problem. When you log into the final fantasy account management and go into your accounts do you have one for ffxiv that was cancelled? I did and when I reactivated it, my code worked. The one that is cancelled wont say legacy, dont let that confuse you, just reactivate it.

This sounds like it might work for people who have also had this problem........

[Bayohne]

Greetings Rex,

I confirmed with our Support Center that your case has been escalated and they will contact you once the issue has been resolved. Apologies for the wait!

[TRALYNN]

Greetings Rex,

I confirmed with our Support Center that your case has been escalated and they will contact you once the issue has been resolved. Apologies for the wait!

Bayohne, if you are in contact with support you might mention that my account said the same but I was able to fix it by reactivating a "cancelled" account that was showing under my services. One says Legacy and the other doesn't but it still worked for me. I think that it was an account I made for the original beta so maybe somehow they get glitched together. Hopefully this might work for the OP.

[Rex]

Putting "DEVS!" in your topic title does not increase the probability of getting SE's attention.

But it did, didn't it? ;D

[Rex]

Greetings Rex,

I confirmed with our Support Center that your case has been escalated and they will contact you once the issue has been resolved. Apologies for the wait!

Thank you for your response Bayohne! Greatly appreciated! I hope it gets fixed soon!

[Rex]

Bayohne, if you are in contact with support you might mention that my account said the same but I was able to fix it by reactivating a "cancelled" account that was showing under my services. One says Legacy and the other doesn't but it still worked for me. I think that it was an account I made for the original beta so maybe somehow they get glitched together. Hopefully this might work for the OP.

If the old 1.0 beta account is reactivated, and that solves my problem...Will that effect which service account the code is assigned to? Meaning...will there be any issues down the road..come say...beta phase 3 with the 1.0 character data transfer?

I don't even have the power to reactivate the old service account. And Support didn't even think of it, regardless of the fact that I explained that back in 2010 I didn't reactivate the 1.0 beta account and mistakenly made a new account (not knowing reactivating the beta account was possible), so they deactivated the old account back then, and that's how it's been since day 1. I explained this to support the other day, and they didn't think that should be an issue...

[Bayohne]

Bayohne, if you are in contact with support you might mention that my account said the same but I was able to fix it by reactivating a "cancelled" account that was showing under my services. One says Legacy and the other doesn't but it still worked for me. I think that it was an account I made for the original beta so maybe somehow they get glitched together. Hopefully this might work for the OP.

Hi Tralynn,

There's actually a separate issue going on than the one you mentioned, but thanks for posting and trying to help out Very appreciated!

And Rex, in general, Alhanelem is right, but we do read everything so you don't need to call to us to help!

[Rex]

Hi Tralynn,

There's actually a separate issue going on than the one you mentioned, but thanks for posting and trying to help out Very appreciated!

And Rex, in general, Alhanelem is right, but we do read everything so you don't need to call to us to help!

D'aw. Okay :3 No damage in making sure the thread was seen I guess...

THank you again for your help and quick response!

[Kirito]

Hi Tralynn,

There's actually a separate issue going on than the one you mentioned, but thanks for posting and trying to help out Very appreciated!

And Rex, in general, Alhanelem is right, but we do read everything so you don't need to call to us to help!

You guys read everything? Wow that must take some time when the forum is it its prime.