Hello,

I'm not too sure where to post this, but since it says...
The purpose of this forum is for players to submit feedback and suggestions related to the FINAL FANTASY XIV official forums, The Lodestone and other official websites concerning FINAL FANTASY XIV. In order for us to be able to offer a better service, we would like to hear your opinions.

... I'll try it here.

Last year, I moved from Canada to Japan (for a long long time).
So, I decided to update my Square Enix account so that I wouldn't have to convert money (yen to Canadian dollars to American dollars -- because I've only got a Canadian credit card) to pay for ARR. In Japan, it is extremely difficult to send money abroad without paying insane fees.

Long story short, there is no option to do so and here is the reply of the support centre:
Thank you for contacting SQUARE ENIX support,

Unfortunately that service is not available at this time. Suggestions from our customers are always valued. While we cannot guarantee implementation we will surely pass this on to the developers.
Thank you for contacting the SQUARE ENIX Support Center.


I sincerely hope it has been passed to the developers.
However, in the meantime, what am I supposed to do?
  • Will it be possible to buy FFXIV:ARR prepaid cards at convenience stores and would it be compatible with my North American account?
  • Would it possible to simply create a new account and have my characters transferred? (as a temporary work around until we can effectively change the region of our account)
  • Or... what choice do I have?

Thank you very much for your help.
The support centre is very difficult to deal with as they always give unclear and evasive answers.