Are you getting an error message?
Check these things for me:
Windows Key + R : type in : dxdiag.exe
MAKE 100% sure that your CPU (Central Processor) GPU (Graphics Processor) RAM (Random Access Memory) meet the minimum requirement.
http://entry.ffxiv.com/beta/detail_en.html
After that visit this site: http://www.microsoft.com/en-gb/downl...ils.aspx?id=35
Run the DirectX runtime JUST IN CASE there is anything missing.
Let me know what happens.
I wasn't getting any messages at all.
I don't know what changed but now it works >.<
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