Did not get in beta despite having Legacy

[Lissandra]

http://support.na.square-enix.com/main.php?id=496&la=1

The support form you'll fill out will be a bit different. I put Account/Billing, Additional Services, and Beta Key Registration Error. Filled the rest out. But you pick Chat Support instead of Email Support.

Under FINAL FANTASY XIV: A Realm Reborn Support, they don't have a chat support option. So need to go by Square Enix Account in order to get chat support.

Thanks a lot. This worked for me as well. Now I can close my open ticket (...one less for them to deal with >_>).