Yea this is getting really annoying, begining of last week I put in a ticket to only be told that I had to call or via chat, I went ahead and called them (I had a comcast email bound to my account which I changted to a gmail.) I gave them my gmail account over the phone 3 times! he had me repeat the email address, waited a few days nothing. . .Then on friday of last week I put in a new ticket and saturday received a reply saying to wait 48 hours ugh!! Whats bad is that not only am I a legacy member, but I was in alpha and I heard all alpha players where invited. . . .so I missed the invite twice :P