Quote Originally Posted by Aravali View Post
I received an email saying that I had to wait 48 hours (business days) before I get a reply that was on saturday, hope I hear something by today :/
I've gotten that e-mail twice so far. Not to be a downer but you're probably going to get this:

"Unfortunately the SQUARE ENIX Support Center cannot assist with this issue via email. In order to further assist you, we will need you to contact us via phone or chat, and the SQUARE ENIX Support Center will be happy to assist you."