Did not get in beta despite having Legacy

[Bayohne]

I believe some users were instructed to call before we had the finalized flow that I wrote about earlier in the thread and that is the source of the run around (Call! Now email!).

Legacy users that did not receive their Beta Test invite should follow the instructions I posted earlier.

Each ticket is being handled in the order in which it was received and the teams are working hard to get everyone sorted out as soon as possible.

We truly appreciate your patience in this situation as we work to make it right.

[Kirito]

I believe some users were instructed to call before we had the finalized flow that I wrote about earlier in the thread and that is the source of the run around (Call! Now email!).

Legacy users that did not receive their Beta Test invite should follow the instructions I posted earlier.

Each ticket is being handled in the order in which it was received and the teams are working hard to get everyone sorted out as soon as possible.

We truly appreciate your patience in this situation as we work to make it right.

Does that mean tickets for inquiries not related to beta will get delayed?

[Zumi]

I believe some users were instructed to call before we had the finalized flow that I wrote about earlier in the thread and that is the source of the run around (Call! Now email!).

Legacy users that did not receive their Beta Test invite should follow the instructions I posted earlier.

Each ticket is being handled in the order in which it was received and the teams are working hard to get everyone sorted out as soon as possible.

We truly appreciate your patience in this situation as we work to make it right.

Does this mean I should submit a new ticket since they told me to call, I had to call twice already they said they were going to send me a new key yesterday waited around check my email today but it did not happen, but the guy i talked to today said it could take several days or even weeks. But that sounds wrong since people on the forums are already getting them.

Having to wait weeks for beta that suppose to start next week doesn't seem quite right.

[BlackomegaKingofwaffles]

Friend of mine did this and he did not have to wait for them to send him an email with his code. Said he followed Bayohne's post submitted all the relevant info and got an email back to call them. Called them up reverified all his info with the rep and he was given his beta code right there over the phone along with the link to the registration site. Sounds to me like you just got a rep that didn't get the memo about whats going on.

[Kirito]

Friend of mine did this and he did not have to wait for them to send him an email with his code. Said he followed Bayohne's post submitted all the relevant info and got an email back to call them. Called them up reverified all his info with the rep and he was given his beta code right there over the phone along with the link to the registration site. Sounds to me like you just got a rep that didn't the memo about whats going on.

Or that a very specific situation and they'd like to avoid it so they decided to get everyone to just email it. If you are legacy, of course.

[Bayohne]

Does this mean I should submit a new ticket since they told me to call, I had to call twice already they said they were going to send me a new key yesterday waited around check my email today but it did not happen, but the guy i talked to today said it could take several days or even weeks. But that sounds wrong since people on the forums are already getting them.

Having to wait weeks for beta that suppose to start next week doesn't seem quite right.

Yes, please submit a new ticket with the instructions that I had in my original post.

[Aravali]

I believe some users were instructed to call before we had the finalized flow that I wrote about earlier in the thread and that is the source of the run around (Call! Now email!).

Legacy users that did not receive their Beta Test invite should follow the instructions I posted earlier.

Each ticket is being handled in the order in which it was received and the teams are working hard to get everyone sorted out as soon as possible.

We truly appreciate your patience in this situation as we work to make it right.

So I did what Bayohne and put in a ticket on wed. received a reply saying to call them did that yesterday and confirmed all my information and still have not heard anything, then I saw this so I put in another ticket today so I hope I hear back from them. >_<