Did not get in beta despite having Legacy

[Darkillumina]

Question,

Let us assume someone applies their Beta Key to their FFXIV account that they used for the 1.0 beta that was long since cancelled. For some reason it was listed as account #1 instead of their actual legacy account which is listed as number 2. Any way to get the beta access switched over to their regular legacy account?

[Seirra_Lanzce]

delete due to NDA

p/s : PLEASE DELETE UR Quesiton, it break NDA! *concern fellow players*

Please contact support >>> read here

Greetings,

We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

One answer CONTACT SUPPORT! click the link in the quote to contact support!

[Nume]

Thanks Bayohne!

Just one question, the link you provided is for the NA Support Center but I am an EU client, should I send the details on the equivalent EU website or proceed on the link you provided anyway?

[Seirra_Lanzce]

Thanks Bayohne!

Just one question, the link you provided is for the NA Support Center but I am an EU client, should I send the details on the equivalent EU website or proceed on the link you provided anyway?

yes here is the EU link http://support.eu.square-enix.com/main.php?id=5383&la=2