Quote Originally Posted by Elirion View Post
This is becoming a bad joke. After submitting a service request as detailed in the original Rep post in this thread, I received an e-mail stating that they could not help me by e-mail and I needed to call. I called, talked to a rep, he told me it would take a few weeks to fix the problem.

Later, the Rep post in this thread was updated with new instructions for submitting a service request, which I did on the same day it was posted. I just now received an e-mail from SE Customer Support telling me that they can not assist me by e-mail and I need to call them.........again.

I've lost my patience with SE Customer Support. Between this and them locking and refusing to unlock my son's account last year I can't deal with them anymore. If I get in then I'll try it out. If not, I'll play Eve and see if I still have any interest when this game releases.
I got the same email response :\. I'm starting to worry a bit.