Did not get in beta despite having Legacy

[Zumi]

Odds are its the same IP that sent the beta invites that send the newsletters or ads for their games which people might click as spam and thus marking everything SE sends to comcast emails as spam.

SE offers no support for Beta Issues so what should we do? I can give them an alternate email address but that doesn't help when there is no customer support for beta issues.

[NamudNevets]

I said in the other thread mayb they can resend codes via 2nd e-mails since they are linked to the SE account.

[Bayohne]

Greetings,

We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

[Kirito]

Greetings,

We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

Bayohne good job! I'm sure you made a lot of people happy ^^

[Zumi]

Greetings,

We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

Thanks for the reply, ill remake my ticket and guess i will change my SE account email as well.

[Firesped]

thank you. I made a ticket yesterday and they told me to call. I made a new ticket using this method. are we supposed to call?

[NamudNevets]

thank you. I made a ticket yesterday and they told me to call. I made a new ticket using this method. are we supposed to call?

Still have a few days. Im sure they will get us taken care of. I have high hopes still

But if u do get info pls pass it along thx.

[Reinheart]

Now watch the non-Legacy going to send in a ticket saying if I just had one more week I would of been legacy so I deserve it!

I hope non-Legacy doesn't do that... causes enough headache for the staff trying to get the job done

[Reika]

I would use a 3rd party email instead of ISP email. Yahoo hasn't screwed me out of any important emails ever.

And if you ever leave that ISP, you wont lose that Email, so its better overall.

[Phen]

I will repay you morbol- if not soon then sooner i say!