Did not get in beta despite having Legacy

[Phen]

Same issue here @comcast.net account.

[NamudNevets]

Same issue here @comcast.net account.

.... Crap .... Sounds like we might have a issue here with Comcast. Hope we can get this all cleared up b4 the 25th.

[Zumi]

Like my original post if you can so the community reps may look into it.

[Technyze]

This is pretty crazy because I changed my email from my comcast one to my gmail one when they announced to check your emails. Knowing how stupid comcast email is XD.

Heck I mighta been in Alpha all along and never knew it.

[Phen]

Just as an extra note there is a spam filter that defaults to on like hidden way up in the admin account on comcast email apparently. I have it turned super off (i didnt turn it on i know that much.) now and am waiting a support ticket from comcast as well. Just a note: i have gotten emails from ffxiv-noreply@square-enix.com before so i have no idea why this happened.

[Kirito]

Just as an extra note there is a spam filter that defaults to on like hidden way up in the admin account on comcast email apparently. I have it turned super off (i didnt turn it on i know that much.) now and am waiting a support ticket from comcast as well. Just a note: i have gotten emails from ffxiv-noreply@square-enix.com before so i have no idea why this happened.

Did you get the confirmation email when you registered for beta?

[Nume]

Well, I didn't get the email either and I don't use Comcast. My email is registered and I receive emails regularly from SE but I never got my Alpha invite email either, I had to check my service options to know that I was invited to the Alpha.

[Kirito]

Well, I didn't get the email either and I don't use Comcast. My email is registered and I receive emails regularly from SE but I never got my Alpha invite email either, I had to check my service options to know that I was invited to the Alpha.

Both those cases are very odd... Ah... it seems SE will being having a lot of headaches very soon... given the pattern of those who didn't receive the email were all cam cast, I though that all legacy had beta by now. I guess not...

[Firesped]

since this seems to be the main thread for this let me explain. I made the first thread about the issue.

If Comcast gets too many users clicking spam on emails, it will make it spam for everyone. If it exceeds a certain amount, they will IP BAN the ip the email is coming from. that means it does not go into a spam folder, it never arrives. SE gets a returned email saying undelivered email.
At that point, it is up to Square Enix to contact comcast and get it unblocked.

This is the website for that http://postmaster.comcast.net/block-...l-request.html

[NamudNevets]

since this seems to be the main thread for this let me explain. I made the first thread about the issue.

If Comcast gets too many users clicking spam on emails, it will make it spam for everyone. If it exceeds a certain amount, they will IP BAN the ip the email is coming from. that means it does not go into a spam folder, it never arrives. SE gets a returned email saying undelivered email.
At that point, it is up to Square Enix to contact comcast and get it unblocked.

This is the website for that http://postmaster.comcast.net/block-...l-request.html

But I would think the news letters would go to more PPL and more likely chked as spam, but this was a beta invite. Should be many less PPL and who would chk that as spam. This is where I'm at with all this.