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  1. #1
    Player
    finiteHP's Avatar
    Join Date
    Aug 2012
    Posts
    436
    Character
    Tyger Maimhov
    World
    Excalibur
    Main Class
    Summoner Lv 60
    Quote Originally Posted by Arcturus View Post
    I also can't log on the forums. I get the following error:

    認証時の環境との同一性が確認できませんでした。恐れ入りますが再度ログインからお試しください。
    According to google translate that says something about having to log in to view the page. If it's like lodestone there should be something at the very top of the page that say "square Enix account" or something like it that you can click on to log in. Try that and then go back to the page without logging out.

    Quote Originally Posted by OmniCake View Post
    Poor NDA, just getting broken left and right.
    To be fair, there isn't really anywhere else they can post about this. You can't report a problem on a forum you can't get into.
    (0)

  2. #2
    Player
    OmniCake's Avatar
    Join Date
    May 2012
    Posts
    35
    Character
    Jin Sama
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Quote Originally Posted by finiteHP View Post
    To be fair, there isn't really anywhere else they can post about this. You can't report a problem on a forum you can't get into.
    EU > http://support.eu.square-enix.com/main.php?id=5383&la=2

    NA > http://support.na.square-enix.com/ma...8ru8okn53poup7

    I know, it seems like more effort, but it's better than breaking the NDA.
    (0)
    Last edited by OmniCake; 02-20-2013 at 04:24 AM. Reason: Added more text ^-^

  3. #3
    Player
    finiteHP's Avatar
    Join Date
    Aug 2012
    Posts
    436
    Character
    Tyger Maimhov
    World
    Excalibur
    Main Class
    Summoner Lv 60
    You're right. That is how it should be handled. And thank you for posting them. That's what the OP was asking for. I forgot that that page even existed.

    Just noticed that the link for NA is wrong. Correct link should be http://support.na.square-enix.com/ma...56gcn2k732vnl2
    (1)

  4. #4
    Player
    Lignum's Avatar
    Join Date
    Apr 2011
    Posts
    11
    Character
    Holt Rinehart
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    make sure you don't have two accounts for ffxiv one active and one not active it will select your number 1 account by default and if it is canceled then you will get the Error "You can not log into this site because your account has been canceled"
    (0)