did comcast IP ban Square Enix?

[Fayle]

From another post:

Greetings,

We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

[Geesus]

Comcast has in fact blocked Square Enix emails. (please see threads under General discussions). I called them myself and said they would temporarily lift any block from Square, but I do not have any new emails.

Square Enix needs to handle this issue and unblock their IP address so Comcast email users can receive their key/invites. There is a form they would need to fill out to remove the block. Comcast told me that the reason SE is blocked is due to the amount of email they have sent and the volume of comcast users that have flagged their own personal email as spam. Some may have gotten through, however, after thousands of attempts and now Comcast emails are blocked.

Now, while SE is "fixing" this by allowing people suffering this issue to add another email this is NOT a SE issue and therefore would not need to be handled by SE. This is based off of SOP for Comcast and how they handle mail.

If you are using your ISP's free email and haven't had an account for email other than your ISPs, tbh, while this will sound rude I'm sorry but, you maybe should not be on the internet. My 70 year old father doesn't even use Verizon's (his ISP) email LOL!