I'm having the same issue (Legacy).

I called SE support yesterday, and was told that since this is Pre-Release software, that the codes are handled by the software team. Apparently support can only handle things related to 'Release' software, and they would not reassign the code.

I'm going to try to call again tonight, and ask to talk to a T2 support person.

I also created two tickets, one in Technical Issues/Registration and one in Beta, i've just received confirmation emails, nothing more.

Has anyone else resolved this? What email did you use to contact support?