Beta Key Registration Error

[Bayohne]

Greetings,

I just posted a solution for those of you that accidentally registered your key to the incorrect service account. Please follow the instructions in my post and we'll work to resolve the situation.

[Biggie]

Greetings,

I just posted a solution for those of you that accidentally registered your key to the incorrect service account. Please follow the instructions in my post and we'll work to resolve the situation.

Is there any info on being given a code to the wrong region? I have sent an Email to support haven't got any thing back yet ; ;

[Orophin]

Is there any info on being given a code to the wrong region? I have sent an Email to support haven't got any thing back yet ; ;

I can't...stop...watching your sig!

[Zenaku]

Is there any info on being given a code to the wrong region? I have sent an Email to support haven't got any thing back yet ; ;

they getting back to people in the order they got there code lol so if your one of the last few people to get your code and there 20+ people with the same issue and they got there code early they fix there issue first then get to you.

[Ricobear]

Has anyone else had their problem fixed yet? I'm still waiting :\.

[ZakarnRosewood]

A friend of mine was worried that if he put in a ticket now it wouldnt get resolved until Wednesday next week.

Edit: you can ignore me. I showed my friend how to read the instruction on this thread and he got it working.

[Fantasia]

Has anyone else had their problem fixed yet? I'm still waiting :\.

Is it for attaching it to the wrong service account? If so, I believe many people got issued new codes.

Did you follow the instructions given here?

Greetings,

We have finalized the flow and are prepared to assist users that accidentally registered their Beta Test code to the incorrect service account. Please follow the steps below and the Support Center will assist you in the order in which your ticket was received. However, keep in mind that even if the code was registered to the incorrect service account, you will still be able to participate in the Beta Test.

First, visit the FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

• Contact Category: Product & Services
• Contact Sub Category: Beta Test
• Contact Details: Registered Beta Code to the Wrong Service Account

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide the following:

• Registered Email Address (if different than what was entered in Contact Email Address field)
• Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information to confirm that the key was registered to the incorrect account and reply with instructions on how to register it to the correct one.

[Ricobear]

Is it for attaching it to the wrong service account? If so, I believe many people got issued new codes.

Did you follow the instructions given here?

Actually I emailed them 3 times and the same response came back. So I just went and used "Square Enix Account" chat support. They fixed my troubles all up, so I'm pleased again!

[Fantasia]

Actually I emailed them 3 times and the same response came back. So I just went and used "Square Enix Account" chat support. They fixed my troubles all up, so I'm pleased again!

Glad to hear it ^.^