Quote Originally Posted by MiNuN View Post
I got an e-mail for someone and I thought I will post it here as well

hey dude, i have just seen your post on the official forums as well as Fusion's and i had the same problem,( i thought i would send you a mail cause i can't post on the "lodestone forums" what it was is that i had 2 "service accounts" for FFXIV on my account one was not active and was listed as "canceled", by mistake i added the Key to the one that was not active thats why i was getting the Error "You could not log in because that service account has been cancelled.".what i had to do was go on to my account management page and click reactivate the canceled account, and then it worked, so check if your wife has not done the same by mistake.


hope that helps


neoryudo
Only problem with this is that you can't then use your Legacy character for Beta 3/4.