Page 1 of 2 1 2 LastLast
Results 1 to 10 of 13
  1. 02-10-2013 07:29 AM #1
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50

    Lost character in profile settings

    I haven't logged into the forums for a while. I just logged in to post on a thread, and found that it wouldn't let me go anywhere (once logged in) until I chose a main character. Now, I've already done this a long time back; however, my main character is no longer even showing. I was forced to choose my mule as a main character just to be able to post.

    What happened to my character data? I'll be very upset if I find that I'll have to start a new character in v2.0 if my data has been lost.
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
  2. 02-10-2013 09:58 AM #2
    Zetsumei_Tsunarashi
    Player
    Zetsumei_Tsunarashi's Avatar
    Join Date
    Mar 2011
    Location
    Shadowlord Server
    Posts
    1,601
    Character
    Zetsumei Tsunarashi
    World
    Sargatanas
    Main Class
    Summoner Lv 100
    Check your square-enix account and see what characters are listed under your continuous options. whatever character are there you will have it in ARR.
    (1)
    Reply With Quote Reply With Quote
  3. 02-21-2013 10:05 AM #3
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I have two blank options and my mule (one of the blanks should be my main).
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
  4. 02-21-2013 10:28 PM #4
    Kirito
    Player
    Kirito's Avatar
    Join Date
    Aug 2012
    Location
    ウルダハ
    Posts
    957
    Character
    Max Wind
    World
    Balmung
    Main Class
    Marauder Lv 55
    Oh that is very bad.... Cast a ticket immediately... I'm sure they have in record when your character was deleted... If they see it was after the last save then they should be able to do something about it. If not then you might have deleted it by accident...
    (0)
    Reply With Quote Reply With Quote
  5. 02-22-2013 11:04 AM #5
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50
    How can I fill out a ticket?
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
  6. 02-22-2013 12:09 PM #6
    Kirito
    Player
    Kirito's Avatar
    Join Date
    Aug 2012
    Location
    ウルダハ
    Posts
    957
    Character
    Max Wind
    World
    Balmung
    Main Class
    Marauder Lv 55
    Just fill out https://support.na.square-enix.com/c...p?id=5382&la=1
    (0)
    Reply With Quote Reply With Quote
  7. 02-23-2013 09:46 AM #7
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I filled out a ticket (2079454). I can only hope that they didn't lose it in the data migration...
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
  8. 03-13-2013 09:29 AM #8
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Representative ran a data recovery tool (kept giving him errors, but he got it to work after 3 tries). Character data shows up both on SE FFXIV Service Account and Forums (as you can see on the left again); however, he also said that the recovery tools are not fully functional given the current state of v1.0, and so may not have recovered completed. It's also not certain that the data recovered was of the Final Save Data.

    He asked me to recall the case number he gave me once Beta Phase 3 starts (which is when migration testing is set to begin), so I will be doing that.
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
  9. 03-13-2013 09:31 AM #9
    Zenaku
    Player
    Zenaku's Avatar
    Join Date
    Mar 2011
    Location
    FL,Hialeah
    Posts
    5,526
    Character
    Zenaku Yamada
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    They made a back up of everyone char so you should be fine
    (0)
    Tactics Ogre: Let Us Cling Together Autographed By "Akihiko Yoshida Tarot Card Sweepstakes Winner
    Reply With Quote Reply With Quote
  10. 03-14-2013 07:27 AM #10
    HitsuMaruku
    Player
    HitsuMaruku's Avatar
    Join Date
    Nov 2011
    Posts
    38
    Character
    Hitsu Maruku
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Yes, but there is a possibility that my backup data was deleted in the same fashion. We'll have to wait until Beta Phase 3 to find out, once they begin migration testing.
    (0)
    Je suis Hitsu Maruku, mais tu peux m'appeler «Monsieur».
    Reply With Quote Reply With Quote
Page 1 of 2 1 2 LastLast
« Previous Thread | Next Thread »