When I ask about forum resets you mentioned that the design may change and with the game relaunching are you going to reactivate peoples accounts who may have been banned previously from forums? I think everyone who pays for the game and supports it should at least have the slate wiped clean for the launch of ARR. I understand some definitely earned the ban but my brother did not. He is a Legacy member and supported the game from Day 1 and still a loyal FFXIV fan.

For example this is what happened to him, he said something borderline bad and received a temporary ban. About half way through the ban time he received an email stating his account has been perma-banned (from forums only) for repeating the same actions or something to that extent of why he received the temporary ban. How is this possible when he couldn't even literally log into his account? He had no way to post or do anything that would cause this without explanation. He tried to contact SE afterwards and they wouldn't tell him anything.

I am sure there has been other incidents where loyal fans should at least be given another chance considering it is a new beginning for this game. I feel he has learned the lesson of how and when to hold his tongue so it will not get him into trouble again. Please consider doing this SE, since you have been very understanding and willing to work with your fans to make the game better. Others may have valuable input and opinions on future matters.