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  1. 01-17-2013 03:34 AM #1
    Bayohne
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    Quote Originally Posted by moriandrio View Post
    Thanks, but you guys really need a better support Team. Cause they been answering with "lock outs of the forums are intended and won't be fixed till ARR Release".
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    (25)
    Matt "Bayohne" Hilton - Community Team
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  2. 01-17-2013 03:40 AM #2
    Zehira
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    Jun 2011
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    Character
    Zehira Korrigan
    World
    Behemoth
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Bayohne View Post
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    Hahaha, all of us players really want to love the game and we do need your help! Look at my eye... O.o
    (0)
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  3. 01-17-2013 03:50 AM #3
    Shougun
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    Jan 2012
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    Ul'dah
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    9,431
    Character
    Wubrant Drakesbane
    World
    Balmung
    Main Class
    Fisher Lv 90
    Quote Originally Posted by Bayohne View Post
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    Bayohne just bad breathed the Support Center.. They wont be misbehaving anytime soon.


    - I've had mostly really nice supports but I'd have say at least one couldn't care less about me or my question, in fact I think it was the same one as Morian, but I wouldn't quote me hard on that - I didn't write down the name and it was a few months ago.
    (2)
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  4. 01-17-2013 07:25 AM #4
    HiirNoivl
    Player HiirNoivl's Avatar
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    Mar 2011
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    Hiir Noivl
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    Mateus
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    Marauder Lv 50
    Quote Originally Posted by Bayohne View Post
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    That is... AWESOME
    (1)
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  5. 01-17-2013 07:39 AM #5
    Zumi
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    Mar 2011
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    Gridania
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    Character
    Zumi Kasumi
    World
    Sargatanas
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    Paladin Lv 100
    Quote Originally Posted by Bayohne View Post
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    Does SE still outsource their customer support? Because often times when you content them they give you inaccurate information or are unhelpful.
    (1)
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  6. 01-17-2013 10:41 AM #6
    Gramul
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    Mar 2011
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    Character
    Eisen Gramul
    World
    Hyperion
    Main Class
    Blacksmith Lv 90
    Quote Originally Posted by Bayohne View Post
    We sincerely apologize about the inaccurate responses that players were receiving regarding this issue and have been working closely with the Support Center to improve this situation as we go forward.
    Good to hear. It was probably just a bit of miscommunication.
    (0)
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