Legacy Solution

[Shougun]

Yeah, that's why there were 329324 threads by people asking if they were too late to get legacy... or arguing about what "cumulative" meant, right? I don't think so.

People genuinely interested in legacy followed the campaign on the lodestone, and all the info was also supplied in the promotional mail sent to attract more people. If those people were really interested, they'd get legacy as well.

All the history posts were linked at the bottom of the legacy campaign page, so all they had to do was to click on a link and read. If they didn't, it's their own fault.

You shouldnt expect people to go into the forums to "check" if they can get legacy. Keeping in mind that people coming from the outside wouldnt have an account to login to the forums in the first place.

Its not someones fault for not dredging history when there is clearly a tab on the left hand side with information on legacy.

At no point on the tab does it say "please look else were for more information" the logical idea is that a company put all the infromation in one place. Obviously SE didnt pick the logical route, until too late.


AS they did update their page - but not with enough warning.

But like I said I dont think many people fit into this case, most were people who just werent interested and knew about it.

[indira]

you guys were to cheap to pay for 3 months so you failed. just live with it.

i have 2 legacy accounts lol

[Apricoth]

I believe this thread was created in jest. lol Do not take it seriously.

[Jennika]

Serious or not this thread should not exist.

[Quesse]

I have 2 legacy accounts. Does that make me twice as entitled?

[Soukyuu]

You shouldnt expect people to go into the forums to "check" if they can get legacy. Keeping in mind that people coming from the outside wouldnt have an account to login to the forums in the first place.

just for the sake of it, you don't need an account to read the forums, only to post. However the links were to older lodestone issues, and they can very well expect people to read those. They offered us a campaign as a thank you for our loyalty. A little initiative to get the information is of course expected.

But like I said I dont think many people fit into this case, most were people who just werent interested and knew about it.

Most likely. That's why the whole discussion here won't be leading anywhere... And should die in a fire.

[Pluvia]

Sorry, but those who didn't qualify on the excuse of not having enough time to pay the 3 months payment, are just whining.

I signed up a 2nd account just because of the legacy program. My 2nd account wouldn't have qualified if I did the month-by-month payment for 3 months. SE also offered a pay 3 months at once option, as soon as I paid via that option, my 2nd account was qualified the next day. Therefore, even if you can only start your first payment during the last week of the offer, you would have qualified by paying the 3-mo instead of the month by month option.

jc

Here's my two cents first of all missed out by a month owing to the fact i finally got a computer that could play it in July and had to pay month by month because they ended the 90day payment plan in June. Annoying yes but sick and tired of all these dang threads about how legacy members are better then everyone else that a few post or the i should get legacy because i bought the CE and every other one of the sort. Its over nothing is going to change and more then likely the discount that legacy get will be offset by SE offering a small discount when you pay for more then 1 month

[Shougun]

just for the sake of it, you don't need an account to read the forums, only to post. However the links were to older lodestone issues, and they can very well expect people to read those. They offered us a campaign as a thank you for our loyalty. A little initiative to get the information is of course expected.

Never should a business do such (expect players to look for information in many places), that is horrible service and site management (business job to be concise and overt). That said SE is a foreign company and I can see such as this, specially on a almost flopped game, that perhaps everything wont/cant go as it should.

Most likely. That's why the whole discussion here won't be leading anywhere... And should die in a fire.

Anybody that was aware of the information and ignored it and then came back later pissed - I'm on bored with the "no come on.. really?" feelings - though some are too harsh in how they address the issues (both sides - imo).

So yeah.. lol this is just a thread to be a thread I guess. Since super legacy isnt going to happen lol and 'giving out' legacy would be a really bad action. (Some say sarcasm for OP but w.e, if you make a thread, specially on sarcasm, expect all responses lol).

[Soukyuu]

Never should a business do such (expect players to look for information in many places), that is horrible service and site management (business job to be concise and overt).

Come on now. Are you saying it's too much to ask someone to click on a link at the end of a newspost saying "see here for more details"? That's silly to say the least. And SE being a foreign company has nothing to do with it.

Besides, the whole legacy deal isn't even that beneficial for SE in the long run since they're losing revenue on us. One more reason them giving out legacy again won't happen, imho.

[Starlord]

Come on now. Are you saying it's too much to ask someone to click on a link at the end of a newspost saying "see here for more details"? That's silly to say the least. And SE being a foreign company has nothing to do with it.

Besides, the whole legacy deal isn't even that beneficial for SE in the long run since they're losing revenue on us. One more reason them giving out legacy again won't happen, imho.

I agree that in Customer Relation, You have to think like everyone is stupid ( not actually speak that way towards them). But The lodestone where all the info resides usually... most people should know the lodestone that follows FFXIV, and it "was" a BIG tab on the top left, How hard can that be?

But in the end it doesn't really matter now.. that promo is long gone. At this point just need to get over it and move on.