Dev's You better answer!

[Abriael]

He never said ever that current players had first come first serve he said a long time ago that he wanted people who don't play the game to give feed back and we had a thread just like this with people crying in it.

"- Must currently have an active FINAL FANTASY XIV account"

Not sure what part of it you do not understand. I would paraphrase for your sake, but I'm not really sure how to make it clearer than that.

[Firon]

"- Must currently have an active FINAL FANTASY XIV account"

Not sure what part of it you do not understand. I would paraphrase for your sake, but I'm not really sure how to make it clearer than that.

What part of

he said a long time ago that he wanted people who don't play the game to give feed back

Don't you understand.

[Abriael]

What part of Don't you understand.

"he said, she said" doesn't work so well in front of a nicely written clause right on the application form.

Not sure about what part of it you don't understand, again.

[Starlord]

"he said" "she said" doesn't work so well in front of a nicely written rule right on the application form.

Not sure about what part of it you don't understand, again.

Everyone breaks the rules sometimes, it's called "bending" the rules. :P. Yes they shouldn't have put it on the Application page, but what can you do about it really? Alpha is over ( practically) so no need to cry about it now. onward to Beta I say for the next batch of QQ's!

[Abriael]

Everyone breaks the rules sometimes, it's called "bending" the rules.

That doesn't work so well when you're a company dealing with paying customers. It's called losing customer trust. Which is exactly what Square Enix should avoid like the plague, given its recent history.

I still don't get how you don't understand that he wanted people who don't play the game in alpha.

if you want something, you don't put in writing a rule that conflicts with it. It's that simple. Whatever he wants doesn't change the fact that Square Enix put in writing a rule that reserved application to the alpha to paying customers. Which makes it obvious that paying customers aren't happy to see that rule not honored.

They can't sign up cause they can't play the game but he wants them in anyway so the non active players could give feedback. I still don't see whats so hard to understand about that. You only needed an Active FF XIV account to APPLY not get in.

You may want to reassess the situation, because you are obviously oblivious of the facts, and writing without knowing what you're writing about doesn't help your argument. Inactive accounts are able to apply to the alpha and they have been for a while (while initially they weren't) and that's why they're getting selected. People tried. It works.

[Starlord]

That doesn't work so well when you're a company dealing with paying customers. It's called losing customer trust. Which is exactly what Square Enix should avoid like the plague, given its recent history.

Annnnnd were all here still :P. I feel when beta comes around you be still going on about this Alpha nonsense, it's over.. deal with it geez..

[Abriael]

Annnnnd were all here still :P. I feel when beta comes around you be still going on about this Alpha nonsense, it's over.. deal with it geez..

"deal with it" is what some said when FFXIV was released in its abysmal state. "deal with it" is not exactly the right approach when talking about this kind of things, as it gives companies leave to do whatever the hell they want, no matter what they promise or pubblicize, which is obviously bad business.

Losing customer trust doesn't necessarily mean the customers will immediately ragequit, but it does add up, and Square Enix already has a rather extensive history of taking the hammer to their customer's trust in their decision making ability. The sensitive course of action would be to just stop doing that.

[Firon]

"he said" "she said" doesn't work so well in front of a nicely written rule right on the application form.

Not sure about what part of it you don't understand, again.

I still don't get how you don't understand that he wanted people who don't play the game in alpha.

They can't sign up cause they can't play the game but he wants them in anyway so the non active players could give feedback. I still don't see whats so hard to understand about that. You only needed an Active FF XIV account to APPLY not get in.