Global Alpha Test Start Date

[RosenKreuz]

[Zenaku]

I don't care if you build a 400$ computer or a 10k computer you still not better then anyone else and are not entitled to anything. Plan and simple the people who got the invite are the people they looking for and most of them are people who quit playing ffxiv long time ago / answer the question that there looking for.

[Abriael]

I don't care if you build a 400$ computer or a 10k computer you still not better then anyone else and are not entitled to anything.

Not really. One rather clear rule of industry/customer relationships is that the customer is entitled to what he's told he's entitled to.

SE told active customers that they were exclusively entitled to apply to the alpha, while they told inactive ones that they weren't. No one forced them to. They did so on their own initiative.

No matter how much you try to guess who are the "people they're looking for" (without knowing anything about it, and mind you, this kind of selection process is normally much less selective than many think, companies normally don't have a little man browsing all the applications and hand picking candidates), not honoring that is an issue.

I do find it massively funny how parts of the internet turned "entitlement" into a bad word (so much that less articulate people use it as a catchword to indicate whatever they don't like), while it isn't. Entitlement is one of the few concepts of customer satisfaction that keeps businesses from overpowering customers more than they already do. It's a definitely positive concept without which commerce would turn into a jungle in which businesses publicize whatever they like and then feel free to go back on it and retract their promises.

That's why it's hilarious to see some people using the term in order to antagonize people that are upset about a company telling them they were entitled to something and then (very possibly not intentionally, mind you) not honoring it.

So yeah, sorry to burst a bubble here, but the position of being a paying customer does entitle the customer to all sorts of things, including every single thing the company publicizes. Exclusive access to the alpha application was one of those things.

Technically it still is, as the form has never been corrected.

[Mjollnir]

SE told active customers that they were exclusively entitled to apply to the alpha

Then they made all FFXIV Account holders active.

In order to rally the greatest possible number of adventurers for the final reckoning, the game will be opened to all FINAL FANTASY XIV Service Account holders between Thursday, November 8, 2012, at 8:00 (GMT) and Sunday, November 11, 2012, at the same hour (GMT).

Explains to me why anyone with a FFXIV account was able to apply for the Alpha. If people with inactive accounts were applying before the 8th then that would be weird, but I haven't seen any evidence of that.

Doesn't bother me either way.

[Abriael]

Then they made all FFXIV Account holders active.

Nope. They just opened the *game* to them, and only in a limited fashion for a limited time. In fact there were very clear restrictions in place. If their account was active they'd be able to access the lodestone, or the forums, and they aren't.

If you try to access the game now with an inactive account, you won't be able to, so your account obviously isn't considered active. If you try to register to the alpha right this moment with the same account, you will be able to.

Most probably opening the alpha application has been an unintentional consequence of that. But that's a whole different iussue.

I don't think Abriael even slept! XD Your on a roll buddy!

Actually I slept, I worked, and I'm still working. Keep assuming.

[Starlord]

Nope. They just opened the *game* to them, and only in a limited fashion for a limited time. In fact there were very clear restrictions in place. If their account was active they'd be able to access the lodestone, or the forums, and they aren't.

If you try to access the game now with an inactive account, you won't be able to, so your account obviously isn't considered active. If you try to register to the alpha right this moment with the same account, you will be able to.

Most probably opening the alpha application has been an unintentional consequence of that. But that's a whole different iussue.



Actually I slept, I worked, and I'm still working. Keep assuming.

Sure prove it by me every 3 mins I see a Long winded post by yours Truely

[Starlord]

I don't care if you build a 400$ computer or a 10k computer you still not better then anyone else and are not entitled to anything. Plan and simple the people who got the invite are the people they looking for and most of them are people who quit playing ffxiv long time ago / answer the question that there looking for.

Exactly! Well said!

/10charisma

[Abriael]

Exactly! Well said!

/10charisma

"no matter the fact you paid for a product! You're not entitled to anything! Bow to the might of Square Enix! They can do whatever they like without being held accountable in any way!"

Well said indeed.

Or not.

[Starlord]

"no matter the fact you paid for a product! You're not entitled to anything! Bow to the might of Square Enix! They can do whatever they like without being held accountable in any way!"

Well said indeed.

Or not.

K

/10charimastic

[Razen]

I'm sad about not being invited, but happy at the same time, I know it will be a good game, wait anxiously