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  1. #1
    Player
    ShivenCasull's Avatar
    Join Date
    Jun 2012
    Location
    Ul'dah
    Posts
    171
    Character
    Shiven Casull
    World
    Excalibur
    Main Class
    Gladiator Lv 50

    Unable to access server for version check 10/25

    When I open FFXIV I receive this error and the patcher closes.

    11023 Unable to access server for version check (4:20455,10009,19900,12029)

    and my only option is to click accept and close the window.
    (0)

  2. #2
    Player
    Onisake's Avatar
    Join Date
    Mar 2011
    Posts
    372
    Character
    Naomi Onisake
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    I'm unfamiliar with that error. have you changed anything in your system lately? move? change ISP? get a new router? install a windows update?
    (0)

  3. #3
    Player
    ShivenCasull's Avatar
    Join Date
    Jun 2012
    Location
    Ul'dah
    Posts
    171
    Character
    Shiven Casull
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Onisake View Post
    I'm unfamiliar with that error. have you changed anything in your system lately? move? change ISP? get a new router? install a windows update?
    Not since the last time I logged on - there might have possibly been an automatic windows update but I would have to check.
    (0)

  4. #4
    Player
    Onisake's Avatar
    Join Date
    Mar 2011
    Posts
    372
    Character
    Naomi Onisake
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    Quote Originally Posted by ShivenCasull View Post
    Not since the last time I logged on - there might have possibly been an automatic windows update but I would have to check.
    Just to make sure our bases are covered. I'd reset your router to factory default settings and then recheck your port forwarding as well as your firewall settings etc.

    you're running windows 7 I assume?
    (0)

  5. #5
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    34
    If you've recently done a Windows update it sometimes likes to turn the Windows Firewall on by default. Just in case, you may want to try turning it off temporarily to see if that makes any difference. Directions from Microsoft can be found here: http://windows.microsoft.com/is-IS/w...wall-on-or-off
    If you're still experiencing an issue, you'll want to quickly run down the connection issue steps to see if there's anything you can do in the meantime. Failing that, feel free to contact the Support Center for further technical help by choosing the contact option from the Support Site.
    (0)