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  1. #1
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80

    Frequent R0 in-game

    Details & Steps:
    It begins on 28th September 2012. For a week, occasionally I faced R0 in-game. After a week, R0 becomes very frequent. R0 is very obvious during JP peak hours, especially when joining raids and crafting.

    At first, I called my ISP regarding this R0 issue. Technicians were sent twice to my home. They checked on the condition and quality of my internet cable, and changed port. Nothing is solved.

    By the third time technician was sent to my home, I am advised to install a freeware to trace and monitor my ping. Therefore, I begin my ping to 202.67.51.114. My results are as follows:


    (Time is based on GMT+8)

    From screenshot above, it is known that ping is lost frequently. In order to detect where actually goes wrong, further test is done and the result is as follows:


    (Time is based on GMT+8; Red vertical rectangles at bottom indicates 100% packet loss)

    From the screenshot above, packet losses occur at IP 219.117.X.X.

    By searching at http://tools.whois.net/whoisbyip/, it is found that something is happening at Square Enix's network?
    [Querying whois.nic.ad.jp]
    [whois.nic.ad.jp]
    [ JPNIC database provides information regarding IP address and ASN. Its use ]
    [ is restricted to network administration purposes. For further information, ]
    [ use 'whois -h whois.nic.ad.jp help'. To only display English output, ]
    [ add '/e' at the end of command, e.g. 'whois -h whois.nic.ad.jp xxx/e'. ]

    Network Information:
    a. [Network Number] 219.117.144.0/20
    b. [Network Name] SQUARE-ENIX
    g. [Organization] SQUARE ENIX CO., LTD.
    m. [Administrative Contact] MT10731JP
    n. [Technical Contact] TM16287JP
    n. [Technical Contact] XZ255JP
    n. [Technical Contact] JP00011953
    p. [Nameserver] dns1.square-enix.net
    p. [Nameserver] dns2.square-enix.net
    p. [Nameserver] dns3.square-enix.net
    p. [Nameserver] dns4.square-enix.net
    [Assigned Date] 2004/05/12
    [Return Date]
    [Last Update] 2010/07/28 19:11:03(JST)
    Situation during JP peak time:


    (Time is based on GMT+8; Red vertical rectangles at bottom indicates 100% packet loss)

    I have port-forwarded and enabled UPnP at router.
    Ports enabled are:
    TCP 54992 to 55551
    UDP 443, 55296 to 55551
    (Ports are re-confirmed open by using a freeware.)

    I notice R0 starts at the end of the official subscription dateline.
    Servers have no maintenance for quite a while now, too.

    In need of assistance regarding this issue. Thanks.

    Date & Time:
    This issue is happening daily since 28th September 2012, until now.

    Frequency:
    Always

    PC Manufacturer & Model Number:
    Homebuilt Computer

    Operating System:
    Windows 7

    Graphics Card:
    NVIDIA GeForce GTX 460

    ISP:
    Telekom Malaysia (TM)

    Type of Internet Connection:

    DSL
    (1)
    Last edited by Eyn; 10-13-2012 at 02:13 PM.

  2. #2
    Player
    Darthenron's Avatar
    Join Date
    Jan 2012
    Location
    Limsa
    Posts
    39
    Character
    Paul Reitz
    World
    Hyperion
    Main Class
    Thaumaturge Lv 54
    I'm having the same issue though i'm over in Texas, what server are you on? edit: didn't notice the world next to your name. Is this happening in all zones or any in particular? Its been happening pretty bad when i try farming hats.
    (0)
    Last edited by Darthenron; 10-15-2012 at 12:30 AM.

  3. #3
    Player

    Join Date
    Oct 2012
    Posts
    1
    I just started having this issue as well. Have not been able to play more than 10-20 mins at a time for last 3 days. Nothing has changed on my System. I have done no updates in last 3 days. Drivers are up to date. My internet seems to be working very well for everything else Netflix etc.
    (0)

  4. #4
    Player

    Join Date
    Oct 2012
    Posts
    2
    Issue resolved for me and many others. I had DC occurring from 10 minutes to 1 hour after each login. Seemingly on some days and not others, making it difficult to find the cause. After a month of researching amongst trial and error this is the solution that has kept me online indefinitely.

    The Culprit: "The Simple Service Discovery Protocol (SSDP) is a network protocol based on the Internet Protocol Suite for advertisement and discovery of network services and presence information."

    Solution: Start > search: services.msc > SSDP Discovery: properties > startup type: disabled. Reboot.

    This service is not necessary for UPnP operations and will randomly start up, completely maxing out your bandwith and latency until FFXIV begins to lose packets and inevitably disconnects.
    (0)
    Last edited by SilentNights; 10-15-2012 at 03:27 PM.

  5. #5
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80
    I solved my problem by having the right IP address (provided by my ISP).
    How does IP addresses affect packet loss at Japan siide? I guess Japan blocks/throttles the IP addresses?
    (0)