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  1. 10-09-2012 02:00 PM #1
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    [EU] GM Petition Service Technical Difficulties (Oct. 9)

    We are currently experiencing technical difficulties with the GM Petition Service. The issue is currently under investigation, and new updates will follow as additional information becomes available.

    We apologise for the inconvenience and thank you for your patience.

    [Date & Time]
    Currently under investigation

    [Details]
    - GM calls are not reaching the GM team

    [Cause]
    Currently under investigation

    [Affected Services]
    - FINAL FANTASY XIV GM Petition Service
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  2. 10-09-2012 02:24 PM #2
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    [EU] GM Petition Service Recovery (Oct. 9)

    During the following time period, the GM petition service was unavailable. However, we are pleased to announce that the issue has been resolved and service has been restored.

    We deeply apologise for the prolonged inconvenience this issue has caused.

    [Date & Time]
    From Oct. 2, 2012 15:18 to Oct. 9, 2012 4:30 (GMT)

    [Details]
    - GM calls may not be reaching the GM team

    [Cause]
    Server equipment issues for the GM Petition Service

    [Affected Service]
    - FINAL FANTASY XIV GM Petition Service
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