SOS Linkshell, and Their Irritating RMT'S

[Renen]

Pull the princess off to the side (can be your normal spot or the really old spot up near the exit portal that appears when you kill her/marshell) and just tank her and let the guard heal her as your mages aoe fire to kill the NEVER ENDING ant spawns.

As long as you dont kill the princess the ants will keep spawning and the guards will keep healing her to full. The guard will die eventually to fire but not after healing any damage your previous fire's did to kill the ants.

Might take a few tries to get your spot/timing down but when you get it flowing the SB return is the best in the game I believe.

I had parties die to her while actually trying to kill her. How do you tank her for so long? O.o

[Seari]

GM calls do work, they just don't ban people the second you submit the claim.

Nor to they ban / jail 20 mins after 2 calls either. Recent PT with LS at the wolf camp, for a good 30 mins we were MPK'ed by the RMT doing wtfever they were doing there. After the first nearly successful full party wipe, 3 of us switched to whm just to keep our tank going. When we saw their puller coming with half the wolf camp on our already pulled mobs, we switched to non aoe and watched him die once and then die when he got back to his PT. He was seen later in the front still pulling away with everyone huddled in a group. SE had the nerve to send me a customer satisfaction survey on that call. Hah! "Extremely Dissatisfied" is what they scored based soley on their lack of response. GM sevice in XI was much better.

[Renen]

Nor to they ban / jail 20 mins after 2 calls either. Recent PT with LS at the wolf camp, for a good 30 mins we were MPK'ed by the RMT doing wtfever they were doing there. After the first nearly successful full party wipe, 3 of us switched to whm just to keep our tank going. When we saw their puller coming with half the wolf camp on our already pulled mobs, we switched to non aoe and watched him die once and then die when he got back to his PT. He was seen later in the front still pulling away with everyone huddled in a group. SE had the nerve to send me a customer satisfaction survey on that call. Hah! "Extremely Dissatisfied" is what they scored based soley on their lack of response. GM sevice in XI was much better.

Better GM service... coming in 2.0

[Alhanelem]

GM sevice in XI was much better.

Got news for you. It's the same support staff for both games.

BTW, you don't get the survey message if you didn't get at least an auto-response in-game. If you're not in game when your call is processed, you should get an email to the email address you signed up with.

[Jhanaka]

Hello Folks,

I wanted to clear up a couple of items I saw posted.

First, the GM staff, for the most part, is not involved in the investigations into the RMTs, that is done by our Special Task Force. If you place a report via the helpdesk system, then we take the names you submit and we forward them to our Special Task Force. Must is the same if you use the reporting feature found at the Support Centers under "Contact". I know it is very frustrating to see these types of customers and we do try to help out as much as we can.

The next point I saw that I wanted to clear up was the posts about Duel/Multi-boxing. This is not a violation as long as you are actually using multiple machines to play. If you are using third party programs to run multiple versions of the game, then that would be a violation.

I will see what I can do about having the GM staff get more involved, but the Special Task Force has their reasons they are the sole department to investigate, so I cannot question their decision.

I will let this thread stay open, as you all have brought up some valid points.

Be well and good luck in your hunts.

-SGM Jhanaka

[heit]

We do it all the time, *roams into a camp* " Oh ok guys there's already a party here let's go somewhere else" No its not in the rules but, When you're in a restaurant waiting for a seat, when somone gets up....do you just go and sit down? One would hope not..Common courtesy

I certainly do! I'm hungry!!!

[Rizon]

So here's the story, There we all were Spirit bonding and Exping. RMT's Enter the room, without any consideration start taking all of the Mobs this is not the first time I've had my run ins with them, I understand RMT's is really part of any MMO experience but have some consideration when you see people trying to be productive. I'm only posting this so hopfully some of SE's people will see this...since GM calls do not work Thanks for reading!

Quite obviously you do not have much interaction with in game RMTs. They have only 1 concern and that is to make money. They could care less about you. What you describe is SOP for RMTS. If left unchecked they will monopolize all of the profitable farming areas. FFXI was virtually unfarmable for 3 years before the Special Task Force crack down

[Rizon]

Hello Folks,

I wanted to clear up a couple of items I saw posted.

First, the GM staff, for the most part, is not involved in the investigations into the RMTs, that is done by our Special Task Force. If you place a report via the helpdesk system, then we take the names you submit and we forward them to our Special Task Force. Must is the same if you use the reporting feature found at the Support Centers under "Contact". I know it is very frustrating to see these types of customers and we do try to help out as much as we can.

The next point I saw that I wanted to clear up was the posts about Duel/Multi-boxing. This is not a violation as long as you are actually using multiple machines to play. If you are using third party programs to run multiple versions of the game, then that would be a violation.

I will see what I can do about having the GM staff get more involved, but the Special Task Force has their reasons they are the sole department to investigate, so I cannot question their decision.

I will let this thread stay open, as you all have brought up some valid points.

Be well and good luck in your hunts.

-SGM Jhanaka

I understand what you are saying and the procedures you describe have worked beautifully in FFXI. Unfortunately appearances are everything in a MMO and it appears to most regular players that there is less of an emphasis on enforcement in FFXIV as we see the same groups in the same places day in and day out. I know SE is well aware of the detrimental effects of unchecked RMTs so I am assuming that the improvements to the Special Task Force are a part of the overall upgrade we eagerly await in ARR.

[Anakhu]

Hello Folks,

I wanted to clear up a couple of items I saw posted.

First, the GM staff, for the most part, is not involved in the investigations into the RMTs, that is done by our Special Task Force. If you place a report via the helpdesk system, then we take the names you submit and we forward them to our Special Task Force. Must is the same if you use the reporting feature found at the Support Centers under "Contact". I know it is very frustrating to see these types of customers and we do try to help out as much as we can.

The next point I saw that I wanted to clear up was the posts about Duel/Multi-boxing. This is not a violation as long as you are actually using multiple machines to play. If you are using third party programs to run multiple versions of the game, then that would be a violation.

I will see what I can do about having the GM staff get more involved, but the Special Task Force has their reasons they are the sole department to investigate, so I cannot question their decision.

I will let this thread stay open, as you all have brought up some valid points.

Be well and good luck in your hunts.

-SGM Jhanaka

Thank you for the clarification on duel/multi boxing the game. It's a shame that you can't run multiple instances of this game on one PC, i really hope one day this might be possible. I for one would most definatly have 2 running at once if it was possible. I'd rather have 2 single characters I can play at the same time any day over having 8 that I can only play one at a time ( would really help on those downtimes where you cant get party for a 2+ requirement ). Not everyone can afford to run on multiple pc, alot of people don't even have a 2nd or 3rd pc. The only reason I could see people even using multiple pc would be for 1. RMT, or 2. they just got it like that, props to them.. but we all don't

[Shougun]

Thank you for the clarification on duel/multi boxing the game. It's a shame that you can't run multiple instances of this game on one PC, i really hope one day this might be possible. I for one would most definatly have 2 running at once if it was possible. I'd rather have 2 single characters I can play at the same time any day over having 8 that I can only play one at a time ( would really help on those downtimes where you cant get party for a 2+ requirement ). Not everyone can afford to run on multiple pc, alot of people don't even have a 2nd or 3rd pc. The only reason I could see people even using multiple pc would be for 1. RMT, or 2. they just got it like that, props to them.. but we all don't

You can run multiple instances. . Will double resources required on your pc though.