SWG was a somewhat successful game at the time, with a healthy playerbase for its time (that enjoyed the game), which had also been out for a significant amount of time before the changes (around 2 years if I'm not mistaken).
FFXIV is a game that came out in an unnacceptable state for a 2006 MMORPG (let alone 2010), that has to compete in an overly saturated market, with a dying and decaying playerbase that was low to begin with, which was bashed by pretty much all the international media.
I'm just going to drop the argument here, I'm only going to repeat the things I've been saying at this point, and you pulled out the SWG card, which I was actually expecting.