unable to connect to login server

[Jerdougl]

is the login server down? i am not able to connect to the login server

[Grit]

Nope.

Clear your internet explorer cache and try again. The "login server" is basically just a web page. Either do it manually, or use the program Ccleaner.

Post back the results.

[Jerdougl]

I ran CCleaner and still stays at initializiing network....

[Grit]

Ah, that's a different problem... that would be the update server. And it's not down, either.

Start with the basics. Restart your computer, restart your modem/router.

[Jerdougl]

i have detremed that its my router but im not sure how to fix it.

Linksys wrt54G

[Grit]

You're probably going to have to be a lot more specific for me to help you any farther.

How did you determine that your wireless router is the issue? You may have to forward some ports on the router for the update to go through. This is the guide you would want to use for that, BUT ignore the ports they show at the end of the guide, the ones you would need to open are as follows:

UDP - 55296 - 55551
TCP - 54992 - 55551
UDP - 443

http://portforward.com/english/route...sy_XI_-_PC.htm

The alternative is torrenting. In any case, a proper google search will yield all sorts of info about how to get FFXIV's updater working.

Post your system specifications for us. There is a sticky in this forum with all of the information you should give us. And/or you can open your FFXIV config utility, hit the system button, then copy to clipboard.

[Jerdougl]

i unplugged my network from the router and straight to the modem

[Jerdougl]

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 32bit (build 7600)
Processor AMD Athlon(tm) II X3 435 Processor
Number of Processors Logical Core Count 3 Physical Core Count 3
BIOS Default System BIOS
Language English (Regional Setting: English)
Physical Memory 2047.180MB
Virtual Memory 2047.875MB
Page File 4094.359MB
Storage C:\ Hard Disk Drive Total Disk Space 111.691GB Free Disk Space 10.301GB
Storage D:\ Hard Disk Drive Total Disk Space 111.434GB Free Disk Space 18.400GB
Storage F:\ Hard Disk Drive Total Disk Space 57.261GB Free Disk Space 7.534GB
Storage J:\ Hard Disk Drive Total Disk Space 465.759GB Free Disk Space 398.551GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce GTX 460
+Device \\.\DISPLAY1
+Chip GeForce GTX 460
+Maker NVIDIA
+Video Memory 738.438 MB
+Shared Video Memory 767.590 MB
+DAC Type Integrated RAMDAC
+Display Mode 1600 x 1200 (32 bit) (60Hz)
+Driver nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
+Driver Version 8.17.0012.6658
+Driver Date 1/7/2011 8:27:00 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce GTX 460
+Device \\.\DISPLAY2
+Chip GeForce GTX 460
+Maker NVIDIA
+Video Memory 738.438 MB
+Shared Video Memory 767.590 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
+Driver Version 8.17.0012.6658
+Driver Date 1/7/2011 8:27:00 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (3- High Definition Audio Device)
+Device ID {1348BD4B-3930-496E-AF3F-876BA8CDB23B}
+Device Name HdAudio.sys
+Driver Version 6.01.7600.16385
+Driver Language English
+Driver Date 7/13/2009 4:51:47 PM
Sound Device(s) Digital Audio (S/PDIF) (3- High Definition Audio Device)
+Device ID {11BAAFBA-C145-4D01-AAF0-95EC9A940A49}
+Device Name HdAudio.sys
+Driver Version 6.01.7600.16385
+Driver Language English
+Driver Date 7/13/2009 4:51:47 PM
Sound Device(s) Digital Audio (S/PDIF) (3- High Definition Audio Device)
+Device ID {5180250E-2656-4F4C-83A5-D2973FA38448}
+Device Name HdAudio.sys
+Driver Version 6.01.7600.16385
+Driver Language English
+Driver Date 7/13/2009 4:51:47 PM
Sound Device(s) M220VA (6- High Definition Audio Device)
+Device ID {69606851-BFE6-4305-BBF5-C62E55FFAC9F}
+Device Name HdAudio.sys
+Driver Version 6.01.7600.16385
+Driver Language English
+Driver Date 7/13/2009 4:51:47 PM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {7E14BB30-CDA5-11DF-8001444553540000}
+Name Afterglow Gamepad for Xbox 360 (Controller)
+Notes Axis 5 Button 10 Field of View 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

.:GPU Observer:.
AVG
All CPU Meter
Clock
unable to connect to login server - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AC3Filter 1.63b
AVG 2011
Acer Empowering Technology
Acer ePerformance Management
Active@ ISO Burner
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe CSI CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Linguistics CS4
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Reader 9.3.4
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ares 2.1.7
Armada 2526
Ask Toolbar
AutocompletePro
Badaboom 1.2.1.74
Baldur's Gate
Baldur's Gate(TM) II - Throne of Bhaal (TM)
Belkin Setup and Router Monitor
BitTorrent
Bonjour
CCleaner
CPUCooL (remove only)
CPUFSB (remove only)
CPUID CPU-Z 1.55
Caesar IV
Carbonite Online Backup Setup
CoffeeCup Free DHTML Menu Builder
CoffeeCup Free HTML Editor
CoffeeCup HTML Editor 2008
CoffeeCup Visual Site Designer Software
Command & Conquer The First Decade
Connect
ControlCenter
Core Temp version 0.99.8
DAEMON Tools Toolbar
DAZ Studio 3
DHTML Editing Component
Diablo
Diablo II
Download Manager 2.3.10
EA Download Manager
Elemental: War of Magic
FINAL FANTASY XIV
Fable - The Lost Chapters
Fences (Free)
Free Image Converter
Freelancer
Freelancer Global Server Workaround 1.0
FrostWire 4.21.3
Fry's Wireless G USB Adapter FR-54USB
GOM Player
Hellfire
Hero Editor V0.96
Hero Editor V0.96 (D:\Program Files\Hero Editor\)
Homeworld
Impulse
Java Auto Updater
Java(TM) 6 Update 16
Java(TM) 6 Update 18
Lords of Magic Special Edition
MPEG2 Codec(libmpeg2/mad)
MSD Defiant
MSD Galaxy Class Enterprise D
MSD Sovereign
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MacroMaker
Majesty - Gold Edition
Microsoft .NET Framework 1.1
Microsoft Game Studios Common Redistributables Pack 1
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft WSE 3.0 Runtime
Microsoft XML Parser
Microsoft Xbox 360 Accessories 1.2
Monopoly by Parker Brothers
Mozilla Firefox (3.6.16)
MySQL Connector/ODBC 3.51
NVIDIA 3D Vision Driver 266.58
NVIDIA Display Control Panel
NVIDIA Graphics Driver 266.58
NVIDIA Install Application
NVIDIA PhysX
NVIDIA PhysX System Software 9.10.0514
NVIDIA Stereoscopic 3D Driver
Neverwinter Nights Platinum Edition
OCCT Perestroika 3.1.0
Oblivion
OpenOffice.org 3.1
PDF Settings CS4
PMB
PVSonyDll
PakkISO 0.4
Photoshop Camera Raw
QuickTime
RIFT
Realtek Ethernet Controller Driver For Windows 7
SPORE™
Seagate Manager Installer
Sid Meier's Pirates!
Sierra Utilities
SimCity 4 Deluxe
Sins of a Solar Empire
Skype Toolbars
Skype™ 5.0
SmartSound Common Data
SmartSound Quicktracks 5
Star Trek Bridge Commander
Star Wars®: Knights of the Old Republic (TM)
Stardock MyColors
Station Launcher
Steam
Suite Shared Configuration CS4
System Requirements Lab
TSLRCM 1.7
TeamSpeak 3 Client
The Lord of the Rings Online™ v03.02.03.8013
The Settlers 7 - Paths to a Kingdom
The Sims™ 3
The Sims™ 3 Create a World Tool - Beta
Ubisoft Game Launcher
Ultima Online Stygian Abyss Classic
Ventrilo Client
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Vtune 7.11
WinAce Archiver
WinRAR archiver
WinZip 14.5
Windows Media Encoder 9 Series
Windows Movie Maker 2.6
World of Warcraft
X3 Terran Conflict v2.7.1
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
iTunes
kuler
muvee Reveal Seagate Edition


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe 00000AFC
C:\Program Files\AVG\AVG10\avgtray.exe 00000FE8
C:\Program Files\Mozilla Firefox\firefox.exe 0000115C
C:\Program Files\Mozilla Firefox\plugin-container.exe 0000108C
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe 00000684
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe 00000594
C:\Program Files\Stardock\Impulse\Now\ImpulseNow.exe 000009F4
C:\Program Files\Windows Sidebar\sidebar.exe 0000091C
C:\Windows\explorer.exe 00000FF8
C:\Windows\system32\Dwm.exe 00000E88
C:\Windows\system32\conhost.exe 00000B18
C:\Windows\system32\taskhost.exe 00000E50
C:\Windows\system32\wuauclt.exe 000012A4
D:\Program Files\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 000015C0

[Jerdougl]

i have managed to resolve this.