Rep Qeepel >> Hello Lucca Rosetail, I'm SGM Qeepel. Thank you for contacting the helpdesk. I understand that you have become stuck. I apologize for the inconvenience this has caused you. Are you still experiencing this issue?
>> Rep Qeepel: Yes, but as a different character.
>> Rep Qeepel: I want a status update.
>> Rep Qeepel: Current Position of Foxichi Hexoff in the Howling Eye issue of error (30002) 1347011403,0,5
Rep Qeepel >> Oh, I see. Which character are you referring to?
>> Rep Qeepel: Has it gone to the devs yet?
Rep Qeepel >> Ah, okay I understand now. Have you submitted this report on the FFXIV forum?
>> Rep Qeepel: Case # 101940119
>> Rep Qeepel: I heard it's being investigated, but I am not sure of the situation right now, no responses since 4 days ago.
>> Rep Qeepel: I advise a hard reset of the servers, there's like 4 other full parties stuck in that instance.
>> Rep Qeepel: I have this character station at the aether of the instance, it seems like there's no problems, but there's been issue of disconnections.
Rep Qeepel >> Okay, I was able to locate your ticket with the support center. It does look like the matter was brought to our attention and the cause is currently being investigated. Sadly, I'm unable to give an estimate when this will be resolved, but there should be a news announcement of any server resets or fixes to this.
>> Rep Qeepel: Alright, so they are working on it?
Rep Qeepel >> Yes, hopefully it will not be too much longer. I deeply apologize once again for the trouble this has caused you, but please feel free to contact us again at any time, should the need arise!
>> Rep Qeepel: Alright.
>> Rep Qeepel: I'm guessing Monday it will be fixed.
>> Rep Qeepel: Or maybe tomorrow.
Rep Qeepel >> I certainly hope so as well. It's been a pleasure to assist you today! Was there anything else I could help you with?
>> Rep Qeepel: Also, Qeepel, could you post on the (30002) 1347011403,0,5 forum in Tech Support if you're able to.
>> Rep Qeepel: Just need someone to atleast calm the rest on the situation.
>> Rep Qeepel: I've tried my best.
>> Rep Qeepel: and that will be it.
Rep Qeepel >> Sure thing, I'll see what I can do now.
>> Rep Qeepel: Thank you.
Rep Qeepel >> Thank you for your GM call today Lucca Rosetail, and I hope you have a great day! Take care now.
>> Rep Qeepel: See you.

I can tell you this, I'm still trying.