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  1. #1
    Player
    Pietro's Avatar
    Join Date
    Sep 2012
    Posts
    37
    Character
    Gael Wanderling
    World
    Midgardsormr
    Main Class
    Alchemist Lv 90

    Regarding Error (30002) 1347011403,0,5 and this technical support forum

    I noticed any attempt at us putting this on bug report section get's move here so i went and read about what exactly this board is for in the sticky,

    "The purpose of this forum is to provide a place for FINAL FANTASY XIV users to discuss technical issues with each other and to find a quick resolution to issues they are experiencing. There may be instances where Square Enix will provide information and introduce knowledgebase articles."

    So we're indeed being ignored... Yeah i'm losing it, this is an outrage.
    (1)

  2. #2
    Player
    Foxichi's Avatar
    Join Date
    Mar 2011
    Posts
    91
    Character
    Shiro Maverick
    World
    Hyperion
    Main Class
    Pugilist Lv 17
    Rep Qeepel >> Hello Lucca Rosetail, I'm SGM Qeepel. Thank you for contacting the helpdesk. I understand that you have become stuck. I apologize for the inconvenience this has caused you. Are you still experiencing this issue?
    >> Rep Qeepel: Yes, but as a different character.
    >> Rep Qeepel: I want a status update.
    >> Rep Qeepel: Current Position of Foxichi Hexoff in the Howling Eye issue of error (30002) 1347011403,0,5
    Rep Qeepel >> Oh, I see. Which character are you referring to?
    >> Rep Qeepel: Has it gone to the devs yet?
    Rep Qeepel >> Ah, okay I understand now. Have you submitted this report on the FFXIV forum?
    >> Rep Qeepel: Case # 101940119
    >> Rep Qeepel: I heard it's being investigated, but I am not sure of the situation right now, no responses since 4 days ago.
    >> Rep Qeepel: I advise a hard reset of the servers, there's like 4 other full parties stuck in that instance.
    >> Rep Qeepel: I have this character station at the aether of the instance, it seems like there's no problems, but there's been issue of disconnections.
    Rep Qeepel >> Okay, I was able to locate your ticket with the support center. It does look like the matter was brought to our attention and the cause is currently being investigated. Sadly, I'm unable to give an estimate when this will be resolved, but there should be a news announcement of any server resets or fixes to this.
    >> Rep Qeepel: Alright, so they are working on it?
    Rep Qeepel >> Yes, hopefully it will not be too much longer. I deeply apologize once again for the trouble this has caused you, but please feel free to contact us again at any time, should the need arise!
    >> Rep Qeepel: Alright.
    >> Rep Qeepel: I'm guessing Monday it will be fixed.
    >> Rep Qeepel: Or maybe tomorrow.
    Rep Qeepel >> I certainly hope so as well. It's been a pleasure to assist you today! Was there anything else I could help you with?
    >> Rep Qeepel: Also, Qeepel, could you post on the (30002) 1347011403,0,5 forum in Tech Support if you're able to.
    >> Rep Qeepel: Just need someone to atleast calm the rest on the situation.
    >> Rep Qeepel: I've tried my best.
    >> Rep Qeepel: and that will be it.
    Rep Qeepel >> Sure thing, I'll see what I can do now.
    >> Rep Qeepel: Thank you.
    Rep Qeepel >> Thank you for your GM call today Lucca Rosetail, and I hope you have a great day! Take care now.
    >> Rep Qeepel: See you.

    I can tell you this, I'm still trying.
    (1)

  3. #3
    Player
    Pietro's Avatar
    Join Date
    Sep 2012
    Posts
    37
    Character
    Gael Wanderling
    World
    Midgardsormr
    Main Class
    Alchemist Lv 90
    I know, i just feel lost don't know where to go i've posted several bug reports to them and a few more tickets to their desk which have yet to be answered, they just give me the we received it now wait 2 buisness days till we get back to you, this is so depressing!
    (2)

  4. #4
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    Sound like they may have a lock on the problem and are working on a fix. No one else seems to have gotten stuck in that instance.
    (0)

  5. #5
    Player
    Foxichi's Avatar
    Join Date
    Mar 2011
    Posts
    91
    Character
    Shiro Maverick
    World
    Hyperion
    Main Class
    Pugilist Lv 17
    Yeah, I watched a few people last night and watch a lot of Japanese players go in right now.
    (0)

  6. #6
    Player
    Tomoken's Avatar
    Join Date
    Aug 2012
    Posts
    112
    Character
    Wynton Tomoken
    World
    Sagittarius
    Main Class
    Culinarian Lv 100
    bump bump bump
    (0)