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  1. #1
    Player
    Rak_Boy's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    279
    Character
    Kuro Otaku
    World
    Ragnarok
    Main Class
    Arcanist Lv 60

    Unable To Detect DirectX Device error

    HI ..
    i'm facing this problem for a while .. I play on windowed ffxiv
    When the game is running it give me sudden error massage


    My PC :




    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    Operating System Microsoft Windows 7?Ultimate Edition?64bit?(build 7600)
    Processor Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
    Number of Processors Logical Core Count 4 Physical Core Count 4
    BIOS BIOS Date: 02/14/12 15:31:49 Ver: 07.04
    Language English (Regional Setting: English)
    Physical Memory 8147.184MB
    Virtual Memory 2047.875MB
    Page File 16292.480MB
    Storage C:\ Hard Disk Drive Total Disk Space 199.111GB Free Disk Space 109.424GB
    Storage D:\ Hard Disk Drive Total Disk Space 266.646GB Free Disk Space 22.725GB
    DirectX Version DirectX 11
    Graphic Device(s) NVIDIA GeForce GTX 670
    ?Device \\.\DISPLAY1
    ?Chip GeForce GTX 670
    ?Maker NVIDIA
    ?Video Memory 1994.688 MB
    ?Shared Video Memory 2047.996 MB
    ?DAC Type Integrated RAMDAC
    ?Display Mode 1920 x 1080 (32 bit) (60Hz)
    ?Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    ?Driver Version 8.17.0013.0142
    ?Driver Date 5/15/2012 2:48:00 PM
    ?Driver Language English
    ?Vertex Shader 3.0
    ?Pixel Shader 3.0
    ?Vertex Texture Supported
    Sound Device(s) Speakers (Realtek High Definition Audio)
    ?Device ID {9CACC983-71A4-46FE-AA73-E8261D16DBE4}
    ?Device Name RTKVHD64.sys
    ?Driver Version 6.00.0001.6543
    ?Driver Language English
    ?Driver Date 1/3/2012 2:55:54 PM
    Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
    ?Device ID {4AF76E4C-6165-452F-BEE7-D0394E16D196}
    ?Device Name RTKVHD64.sys
    ?Driver Version 6.00.0001.6543
    ?Driver Language English
    ?Driver Date 1/3/2012 2:55:54 PM
    Sound Device(s) Realtek Digital Output(Optical) (Realtek High Definition Audio)
    ?Device ID {743BD5AE-4679-4A07-9631-5B7D685EA7DB}
    ?Device Name RTKVHD64.sys
    ?Driver Version 6.00.0001.6543
    ?Driver Language English
    ?Driver Date 1/3/2012 2:55:54 PM
    Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
    ?Name Mouse
    ?Notes Axis 3 Button 8 Field of View 0
    Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
    ?Name Keyboard
    ?Notes Axis 0 Button 128 Field of View 0
    Input Device(s) {15A445E0-D413-11E1-8002444553540000}
    ?Name Virtual HID Minidriver
    ?Notes Axis 0 Button 573 Field of View 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FormatFactory 2.95
    Prayers Gadget
    Technical Support - Post New Thread - Google Chrome


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    ACDSee Pro 5
    AI Suite II
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.4)
    Aegisub 2.1.9
    Air Video Server 2.4.3
    Apple Application Support
    Apple Software Update
    Asmedia ASM104x USB 3.0 Host Controller Driver
    Asmedia ASM106x SATA Host Controller Driver
    BlackBerry Desktop Software 7.1
    D3DX10
    Driver Genius Professional Edition
    FINAL FANTASY XIV
    FormatFactory 2.95
    Intel(R) Management Engine Components
    Intel(R) OpenCL CPU Runtime
    Intel(R) Processor Graphics
    Intel(R) USB 3.0 eXtensible Host Controller Driver
    Intel® Watchdog Timer Driver (Intel® WDT)
    Java 7 Update 7
    Java Auto Updater
    JavaFX 2.1.1
    Junk Mail filter update
    K-Lite Codec Pack 8.9.2 (Full)
    MSVCRT
    MSVCRT_amd64
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    NVIDIA PhysX
    NVIDIA Stereoscopic 3D Driver
    PowerISO
    Qualcomm Atheros Fast Reconnect
    Qualcomm Atheros WiFi Driver Installation
    R-Studio 4.5
    Razer DeathAdder(TM) Mouse
    RealPlayer
    Realtek High Definition Audio Driver
    Samsung Kies
    Sweet Home 3D version 3.5
    TeamViewer 7
    Vuze
    Vuze Remote Toolbar
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live PIMT Platform
    Windows Live Photo Common
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ACD Systems\ACDSee Pro\5.0\ACDSeeProInTouch2.exe 00000EC0
    C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe 000008B8
    C:\Program Files (x86)\ASUS\AI Suite II\DIGI+ Power Control\PowerControlHelp.exe 00000858
    C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe 000006DC
    C:\Program Files (x86)\ASUS\AI Suite II\Network iControl\NetSvcHelp\NetSvcHelp.exe 00000FDC
    C:\Program Files (x86)\ASUS\AI Suite II\Network iControl\NetSvcHelp\NetiCtrlTray.exe 00000A3C
    C:\Program Files (x86)\ASUS\AI Suite II\TurboV EVO\TurboVHelp.exe 000009B4
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe 00000C34
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe 00000A7C
    C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe 00001654
    C:\Program Files (x86)\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe 00001390
    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe 00001958
    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe 00000EA0
    C:\Program Files (x86)\FreeTime\FormatFactory\FFModules\mencoder.exe 00001FA4
    C:\Program Files (x86)\FreeTime\FormatFactory\FormatFactory.exe 00000C48
    C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe 00000D98
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000DA4
    C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe 00000DD4
    C:\Program Files (x86)\Razer\DeathAdder\razerofa.exe 00000F64
    C:\Program Files (x86)\Razer\DeathAdder\razertra.exe 00000E34
    C:\Program Files (x86)\Razer\DeathAdder\vdDaemon.exe 00000F6C
    C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe 00001880
    C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe 00000D58
    C:\Program Files (x86)\Samsung\Kies\Kies.exe 00000C04
    C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe 00000ECC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 00001C4C
    C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe 00001748
    C:\Program Files (x86)\Vuze\Azureus.exe 00001668
    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe 000004AC
    C:\Program Files (x86)\Windows Live\Mail\wlmail.exe 00000744
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe 000018CC
    C:\Users\Home\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe 000009CC
    C:\Users\Home\AppData\Roaming\Dropbox\bin\Dropbox.exe 00000D7C
    (0)



    Real Life > FFXIV

  2. #2
    Player
    Rak_Boy's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    279
    Character
    Kuro Otaku
    World
    Ragnarok
    Main Class
    Arcanist Lv 60
    Anyone?

    {Help me out}
    (0)



    Real Life > FFXIV

  3. #3
    Player
    Amiral_Benson's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    211
    Character
    Amiral Benson
    World
    Excalibur
    Main Class
    Bard Lv 90
    It's because of your GeForce GTX 670, with that one and the GTX 680 there is a very old bug, almost 6 month now, you will crash in towns and during cutscene, you need to disable Depth of Field to solve the problem, and also to disable that effect in cutscenes :/

    It sucks a lot, on those high end GPU, being forced to disable feature, SE really needs to correct this bug, more and more people bought those new GPU now, and we don't want to wait 2.0 for a fix...
    (0)

  4. #4
    Player

    Join Date
    Sep 2012
    Posts
    10
    Quote Originally Posted by Amiral_Benson View Post
    It's because of your GeForce GTX 670, with that one and the GTX 680 there is a very old bug, almost 6 month now, you will crash in towns and during cutscene, you need to disable Depth of Field to solve the problem, and also to disable that effect in cutscenes :/

    It sucks a lot, on those high end GPU, being forced to disable feature, SE really needs to correct this bug, more and more people bought those new GPU now, and we don't want to wait 2.0 for a fix...
    Sorry Amiral I forgot to mention in LS that Ambient Occlusion will cause crashes too, need to have them both disabled.
    (0)

  5. #5
    Player
    Angelas's Avatar
    Join Date
    Sep 2012
    Location
    Uldah
    Posts
    169
    Character
    Angelas Diabolos
    World
    Hyperion
    Main Class
    Alchemist Lv 60
    Mine still crashes with both of those turned off and I have one of those cards... I hope the 2.0 version doesnt have this issue
    (0)