Game crashed, all gil gone.

[Locien]

ISP:
Bright House

Type of Internet Connection:
Cable

Internet Connection Speed:
12.48Mbp/s

Date & Time:
September 4, 2010 2:00AM EST

Frequency:
Unknows

Character Name:
Locien Galadiir

Race:
Elezen M

World:
Sargatanas

Class:
Warrior

Physical Level:
50

Area and Coordinates:
Uldah right as you enter the wards

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
N/A

Steps:
As I enter the wards my game crashed. Upon returning to the game I go to my retainer to check on my sales. When I withdraw the Gil on my retainer I notice all the gil on my Character is gone. It was all there prior to the crash.

[Bublex]

Greetings Locien,

I am very sorry to hear about the loss of your gil. I have made sure to submit your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any details about the development team's investigation. Thanks again for your report!

GM Bublex