Hi,

I'm trying to re-install the game onto my laptop that's spent the last 2 months with customer service trying to get fixed. I'm having troubles installing because it keeps telling me I need a Windows Vista update on my Windows 7 operating system.

Steps: I put my cd in and run ffxivsetup.exe
It asks "Please select a language." (I choose English and click Accept.)
It pops up a window saying "Installation requires Windows Vista Service Pack 2. Please carry out a Windows update. (the only button available is "Cancel")

My computer is up to date with all windows 7 updates, but I obviously can't install the Vista patches onto my computer.

Any advice on what to do?