Installation on Windows 7 requires a Vista patch?

[TheEcho]

Hi,

I'm trying to re-install the game onto my laptop that's spent the last 2 months with customer service trying to get fixed. I'm having troubles installing because it keeps telling me I need a Windows Vista update on my Windows 7 operating system.

Steps: I put my cd in and run ffxivsetup.exe
It asks "Please select a language." (I choose English and click Accept.)
It pops up a window saying "Installation requires Windows Vista Service Pack 2. Please carry out a Windows update. (the only button available is "Cancel")

My computer is up to date with all windows 7 updates, but I obviously can't install the Vista patches onto my computer.

Any advice on what to do?

[Amorphis]

Just a few minutes ago my login screen wasnt loading so after running full virus scan just in case (no prob) i thought i should reinstall....reinstalling resulted exactly to the above post things.
I am using full upgraded windows 7 but installer doesnt work because it requires Vista Service pack 2...
reply with some solution please, wanna log back

[Slippers]

My computer > cd drive > explore > setup.exe > right click > properties > compatability settings > Windows 7> press the button that says "Change for all users" or something > uncheck the tick box

[Amorphis]

"change for all users" did the trick, all worked. Thank you!

[TheEcho]

oh wow thank you. worked for me too. how dumb that it'd be automatically defaulted to "run only as windows vista" mode.