Hi,

I bought FFXIV on Nintendo Switch 2 and I’m trying to add the Switch 2 licence to my existing Square Enix service account, which I already use on PC.

My subscription renewed today. I can log in and play normally on PC, and the Mog Station shows that I have 30 days of subscription time remaining, so the payment appears to have been processed successfully.

However, since around 8am this morning, I’ve been unable to add the Switch 2 licence. Every time I try, I receive the following message:

> The Square Enix Account Management System is currently processing upcoming service fees for billing.
>
> During this period, you will not be able to add or change subscriptions, payment methods, licences or other account services.
>
> These actions will become possible once again after the billing processes have completed.

It has now been several hours, and the message is still appearing even though my subscription has renewed and the 30 days have already been added to my account.

Has anyone else experienced this? Is there normally an additional delay before account changes become available again, or does this appear to be an account issue?

I’m trying to add the Switch 2 version to my existing service account and don’t want to accidentally create a separate account.

Thanks.