Hello,

I'm experiencing a crash that only happens with my main character.

Here is what I've already tested:

Completely uninstalled and reinstalled FINAL FANTASY XIV.

Deleted the Documents\My Games\FINAL FANTASY XIV folder to reset all local settings.

Installed the game on a different SSD.

Performed a clean NVIDIA driver installation.

Disabled overlays and third-party software.

Verified Windows integrity (SFC found no issues).

Other games work perfectly without any crashes.

Important finding:

I can create a new character and enter the game without any problems.

However, when I select my main character, the loading screen starts and then the game closes to desktop with no error message.

Windows Event Viewer always reports:

Application: ffxiv_dx11.exe

Faulting module: ntdll.dll

Exception code: 0xc0000374

Since a brand new character works correctly, it seems the issue is specific to my main character (or the data loaded when entering the world with that character), rather than the game installation or my PC.

Someone can help me?