Login Error

[Radien]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 07/05/2026 12:48am est.
Frequency: recurring
World name: malboro
Character name: Agyrt Untryr
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Paladin 90
Party or solo: Solo
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps: attempted to log in after 4+ years of inactivity. An error code displays stating, "unable to create character config data. repeated attempts to log in resolve with the same error.

[Jeeqbit]

Most likely OneDrive preventing the gamer from writing files. You can also try running the launcher as an Administrator, or adding FFXIV and your Documents\My Games directory to your Windows Defender exceptions.

This is a situation where knowing your operating system info is important, and you didn't provide this info, so it'll likely end up in Insufficient Information.