ffxiv Directx11 0xC0000005 crash ~ please help.

[Bingram]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 6/26/2026 - 18:13
Frequency: Frequent
World name: Cuchulainn
Error Code: 0xC0000005

Hello, Ive been having a constant crashing issue whenever trying to play FFXIV.
I have checked Windows updates, Driver updates, closing all background programs, reinstalling the entire game, drivers, windows, etc.
I have checked memory diagnostics and attempted to undervolt my gpu, trying to repair any problems with my windows C++ redistribution.
Nothing has worked.
I am unsure where the problem could lie. Is it some sort of conflicting program?

I would greatly appreciate any help on this matter.
The crashing occurs often whenever doing content with a large amount of other players.
Simple just standing in town would cause a crash after 5-10 minutes. Meanwhile when away from town by myself performing quests, I wont experience a crash for a bit longer.

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i7-14700KF (28 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 28 SYSTEM_CORE_PHYSICS 20
SYSTEM_BIOS 1820
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65325.230MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69421.230MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1842.220GB SYSTEM_FREEDISC_SPACE 594.789GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_VRAM 16045.000 MB
GRAPHICS_SHARED_VRAM 32662.615 MB
GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (180Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6f3cfb7117944855\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6f3cfb7117944855\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6f3cfb7117944855\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6f3cfb7117944855\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0016.1062 6/10/2026 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Headset Earphone (2- CORSAIR VOID ELITE Wireless Gaming Dongle) {26D2433D-AEE2-4483-BADA-C8E4D7613F5C}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.8521 5/15/2026 17:00:00
SOUND Realtek Digital Output (Realtek(R) Audio) {278B7F0A-DF7F-44D6-A41C-72681854D982}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9977.1 4/13/2026 17:00:00
SOUND VG34VQ3B (NVIDIA High Definition Audio) {85AD9572-2AB9-4D35-8E9B-DE0A994D4CFF}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 11/30/2025 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT Hid Interface {84705540-B997-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT AURA LED Controller {6DD077B0-34E1-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Akko 2.4G Wireless Keyboard {615FF7C0-E1A8-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Akko Multi-modes Keyboard-B {227F5C20-E1A9-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB GAMING MOUSE {6DD00280-34E1-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
INPUT USB GAMING MOUSE {6DD0C5D0-34E1-11F0-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB GAMING MOUSE {6DD0ECE0-34E1-11F0-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB GAMING MOUSE {6DD0ECE0-34E1-11F0-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Akko 2.4G Wireless Keyboard {61601ED0-E1A8-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 829 SYSTEM_GAMEPAD_FOV 0
INPUT Akko 2.4G Wireless Keyboard {61ACB830-E1A8-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT LCS USB Audio {6DD113F0-34E1-11F0-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
INPUT Akko 2.4G Wireless Keyboard {61ACB830-E1A8-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Akko Multi-modes Keyboard-B {227F8330-E1A9-11F0-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 829 SYSTEM_GAMEPAD_FOV 0
INPUT Akko Multi-modes Keyboard-B {227FAA40-E1A9-11F0-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Akko Multi-modes Keyboard-B {227FD150-E1A9-11F0-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.6
Copilot
Neverness To Everness
Steam
GameSDK Service
FINAL FANTASY XIV ONLINE
Kingston AURA DRAM Component
ROG FAN XPERT 4
ASUS Framework Service
ASUS AURA Motherboard HAL
Launcher Prerequisites (x64)
ASUS AIOFan HAL
ASUS AURA Extension Card HAL
Epic Games Launcher
Intel(R) Chipset Device Software
Epic Online Services
Patriot Viper M2 SSD RGB
GameSDK Service
UE Prerequisites (x64)
Realtek Ethernet Controller Driver
ASUS Motherboard
ASUS Update Helper
iot_driver version 1.0
ENE RGB HAL
ENE_EHD_M2_HAL
Intel® Driver & Support Assistant
Intel Driver && Support Assistant
WD_BLACK AN1500
Realtek Audio Driver
AURA DRAM Component
ASUS Ambient HAL
Avast Free Antivirus
Avast Cleanup Premium
Avast Driver Updater
CPUID ASUS CPU-Z 2.08
Baldur's Gate 3
Warhammer 40,000: Darktide
Deadlock
Once Human
Overwatch®
Marvel Rivals
TBH: Task Bar Hero
Wallpaper Engine
HELLDIVERS™ 2
WinRAR 6.24 (64-bit)
WD_BLACK AN1500
ASUS AURA Extension Card HAL
ROG Live Service
ASUS AURA Motherboard HAL
Intel(R) Computing Improvement Program
ENE_EHD_M2_HAL
ROGFontInstaller
UE Prerequisites (x64)
AURA DRAM Component
Patriot Viper M2 SSD RGB
Intel(R) Chipset Device Software
AniMeVisionFont_MB
Kingston AURA DRAM Component
NVIDIA Graphics Driver 610.47
NVIDIA App 11.0.7.247
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.7.12227.37421622
NVIDIA HD Audio Driver 1.4.5.7
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.7.0
NVIDIA Virtual Audio 4.65.0.12
ASUS Ambient HAL
ENE RGB HAL
ASUS AIOFan HAL

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



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[Pudringchumenes]

Thank you for posting in the Final Fantasy XIV Technical Support Forums!

Please accept my sincere apologies for the delay in getting back to you. I am reaching out to check if you are still experiencing the DirectX 11 crashing issue with Final Fantasy XIV.

If you no longer need assistance or your issue has been resolved, please let me know, and I will close this thread.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[Thampbayoyows]

Thank you for posting in the Final Fantasy XIV Technical Support Forums!

Due to no response, this thread will be moved to 'Closed Concerns.'
If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!