Music Only Loading on Leaving Non-Instanced Zone

[Empyrean]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/28/26
Frequency: ~50% of the time entering a new zone
World name: Balmung
Character name: Oneko Tyago
Class/Level: WAR100
Party or solo: Both
In-game time: Any
Area and coordinates: Most world zones
Housing: Only outside, Orchestrion music loads immediately
Steps:
1. Music just stopped loading until I zoned away.
2. Some areas would work, others would remain completely ambient until I left
3. Relaunching the game seemed to fix the issue, but according to public shout chat it's happened to a bunch of people
4. I also immediately got a the 5006 (I think) Lobby Server error when trying to simply relog.

Connection Specs
- Comcast, unsure of the speed on the plan, getting ~300Mbps down though.

■ PC Specs

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 5700G with Radeon Graphics (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F18
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32635.746MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34683.746MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 952.910GB SYSTEM_FREEDISC_SPACE 50.387GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.957GB SYSTEM_FREEDISC_SPACE 666.277GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 5060
GRAPHICS_CHIP NVIDIA GeForce RTX 5060
GRAPHICS_VRAM 7896.000 MB
GRAPHICS_SHARED_VRAM 16317.873 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9186 1/19/2026 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY3 NVIDIA GeForce RTX 5060
GRAPHICS_CHIP NVIDIA GeForce RTX 5060
GRAPHICS_VRAM 7896.000 MB
GRAPHICS_SHARED_VRAM 16317.873 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f4c7a2fd13e0f763\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9186 1/19/2026 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND ASUS VG32V (NVIDIA High Definition Audio) {8608FD4B-56C3-4B25-AFD2-E9B01C3442BC}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 1/19/2026 19:00:00
SOUND AVT GC575 (NVIDIA High Definition Audio) {7F4CB453-2D62-47F3-B9BB-A08986911E84}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 1/19/2026 19:00:00
SOUND Headphones (2- E7) {9737102B-0755-4257-97EB-9072FD4C7F5C}
SOUND_DEVICE_NAME BthA2dp.sys
SOUND_DRIVER_VERSION 10.0.26100.1 3/30/2024 19:00:00
SOUND LS32DG30X (NVIDIA High Definition Audio) {22C6D803-5916-406B-828E-60785DFB2812}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.7 1/19/2026 19:00:00
SOUND Voicemeeter AUX Input (VB-Audio Voicemeeter VAIO) {7EF9B1BE-5957-41F2-8321-F60BAE3E184E}
SOUND_DEVICE_NAME vbvoicemeetervaio64_win10.sys
SOUND_DRIVER_VERSION 3.4.1.7 11/26/2025 19:00:00
SOUND Voicemeeter In 1 (VB-Audio Voicemeeter VAIO) {F288ACD8-4D8E-4018-957A-B208000D52E6}
SOUND_DEVICE_NAME vbvoicemeetervaio64_win10.sys
SOUND_DRIVER_VERSION 3.4.1.7 11/26/2025 19:00:00
SOUND Voicemeeter Input (VB-Audio Voicemeeter VAIO) {FAF24F17-2AC5-4F7F-9E4D-1265E8F419C0}
SOUND_DEVICE_NAME vbvoicemeetervaio64_win10.sys
SOUND_DRIVER_VERSION 3.4.1.7 11/26/2025 19:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT Controller (FMD U Disk) {16E46070-AD2B-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
INPUT USB Gaming Mouse {972CE8D0-AA4A-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
INPUT RGB Keyboard {9736FAF0-AA4A-11F0-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {97374910-AA4A-11F0-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT RGB Keyboard {97377020-AA4A-11F0-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
INPUT RGB Keyboard {97377020-AA4A-11F0-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT ITE Device {972CE8D0-AA4A-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT ITE Device {9736D3E0-AA4A-11F0-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

Video of bug in action: https://www.youtube.com/watch?v=kXnPhkpYZmM

[JerryBerrry]

Same thing is happening to me too. I’m on the ps5.