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  1. #1
    Player
    itsascream's Avatar
    Join Date
    Oct 2021
    Location
    Gridania
    Posts
    10
    Character
    Biscuit Nym
    World
    Twintania
    Main Class
    White Mage Lv 100

    dx11 error when entering the clyteum dungeon

    i played this dungeon on the release day of 7.5 absolutely fine, but now upon entering an expert roulette whenever i am loading into the dungeon my game crashes with the following errors

    ffxiv_dx11.exe+1DDC8D1
    ffxiv_dx11.exe+90F4C
    ffxiv_dx11.exe+8F123
    ffxiv_dx11.exe+1D001D2
    ffxiv_dx11.exe+1D0193F
    ffxiv_dx11.exe+1D044A5
    ffxiv_dx11.exe+5E5FEC
    ffxiv_dx11.exe+1FE1F0

    tried the reset system settings in the launcher, tried uninstalling and reinstalling my graphics driver, currently waiting on the game data to be restored to see if that works
    (0)

  2. #2
    Moderator Mojxselvoarx's Avatar
    Join Date
    Jan 2026
    Posts
    13
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    In order get a better sense of the problem could you please provide the following information?

    - Platform (PC, Steam, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Are you running any addition programs alongside Final Fantasy XIV?
    - Were any update or changes made to the PC at the time of the crash?
    - Does the issue occur when you run the game with Administrative Privileges?

    Please provide a system report as well. You can do so by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of the 'System Information' click on 'Display'.

    Additionally, If the concern, has already been solved then please confirm it with your reply.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

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