So, a bit of a backstory:

A few years ago my boyfriend and I met in FFXIV. We spent a lot of time together in Eorzea before meeting person. It was a long distance relationship at first, as we live in two different EU countries. One Expansion later he moved in with me, so far so good.

Sure he can't update his address to the correct one, but so far that did not cause any issues.
It goes against the GDPR though, and Square Enix "solution" when you bring that is to delete your account, which is not acceptable.

However, now he did enter the Fan Fest Screenshot Contest. As the contest rules state,
This Promotion is open only to individuals who are legal residents and physically and permanently located in one of the following countries/territories at the date and time of entry (the “Promotion Jurisdiction”)
, which is the case since he moved to a country that is listed.

However, since he can't change the address in the account his entry might not get accepted despite qualifiying according to the rules. And even if not, they would not be able to ship the physical rewards to him, should he win.
He spent so many hours on the entry submission, and it is a horrible practice to not have a solution ot change the Country on the account - especially within the EU!

It is also absurd that entries are only permitted form a handful of countries and not the whole EU, but that is a different story alltogether.

Please do something Square Enix, deleting accounts of dedicated fans when they demand an address update according to the law is ddefinitely not the solution!