Unable to store or otherwise get rid of duplicate Menphina's Earring

[LilJigglie]

Date & Time: 5/12/2026, anytime
Frequency: Constant
World name: Gilgamesh
Character name: Lil Jigglie
Area and coordinates: Any

Steps:
1. Claim the Endwalker pre-order bonus that contains Menphina's earring.
2. Store the Endwalker copy of Menphina's earring in your Armoire
3. Purchase the Adventurer's Supply Kit from the cash shop.
4. Claim the Adventurer's Supply Kit copy of Menphina's Earring from mog mail
5. You are now unable to get rid of the Adventurer's Supply Kit version of Menphina's Earring. The earring will permanently take up a space in your inventory or Glamour Dresser. Attempting to store the item in the Armoire will error out as only one of each item (in this case, the Endwalker copy of Menphina's Earring) can be stored at a time.

[Kirika-]

Try putting one in your Chocobo Saddle bag, then discard the other one.
This trick generally works when you get duplicate items from the store via the Moogle Mail, such as the gear from job boosts or such, thus allowing you to "handle" the items from mail in-order to get rid of the duplicates.
Or in your case, to store your copy that is on you in order to remove and discard the one in the Glamour Dresser or Armoire.


If for some reason the item is not discardable, then put in a GM ticket to request a GM/in-game-rep to access your inventory and destroy one.

[Thampbayoyows]

Thank you for posting in the Final Fantasy XIV Technical Support Forums!

We understand the frustration this matter may cause.

Based on your information, this concern can only be handled by a Game Master in-game. You may contact a Game Master using the /supportdesk command for further assistance.

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